Jessica C.

• Negotiates and contracts for products, services and technologies, • Engages stakeholders to ensure that program, customer, product and in-service strategies are integrated into source selection, negotiation and contracting strategies, • Negotiates pricing and contract terms and conditions, • Prepares and executes negotiated contractual documents and binding agreements, • Optimizes execution of the supply chain balancing inventory, supply orders and schedule demand, • Manages supplier/subcontractor performance and relationship to ensure delivery, quality, financial stability and in-service performance, • Mitigates risks and issues. Initiates supplier improvement activities and provides results for integration into contracting strategies, • Integrates program, customer, product and in-service strategies into source selection, negotiation and contracting strategies, • Negotiates pricing and contract terms and conditions, • Prepares and executes negotiated contractual documents and binding agreements, • Conducts risk, issues and opportunities management, • Manages supply and demand, schedules, supplier quality, delivery and financial performance; and • Initiates and executes supplier improvement activities and integrates results into contracting strategies.

- Provided administrative support to the Procurement and Contracts department in the preparation of sourcing documentation. - Coordinated the implementation of preferred supplier agreements, including project planning, communication, user set-up, training, reporting etc., - Spearhead supplier expenditure maintenance and reconciliation process. - Maintained organisation contract register and supplier database. - Act as the key point of contact for facilities to address any questions regarding procurement or contracts (deliverables, obligations and responsibilities). - Coordinated updating of policies, processes, and systems to support the department. - Liaised with suppliers and internal stakeholders on reporting, performance management and change management. - Coordinated and implemented a new E-Procurement system. - Reviewed and processed the establishment of new contracts, contract renewals, and change requests.

- Supported the development and establishment contracts for goods and services across the organization. - Ensured customer satisfaction is a high priority and customers receive responsive services, including proactively engaging with and seeking feedback from client Agency representatives. - Undertook market research and analysis into the supply market and customer requirements, including gathering information from various sources such as Standing Offer Arrangements (SOA), Local Buy and Vendor Panel. - Contributed to the development of procurement documentation, including procurement schedule, request for offers, evaluation plan, negotiation plan and purchase recommendation. - Contributed to the evaluation of offers, including the development of evaluation methodology and criteria. - Provided support to the implementation, transition and management of the contract. - Provided procurement advice to internal clients. - Developed and maintain effective relationships with suppliers, State Government Client Agencies and industry bodies. - Ensured that the highest possible professional standards are maintained in relation to confidentiality, probity and ethical conduct. - Facilitated efficient purchasing and resource availability through monitoring and oversight of all company inventory.

- Reviewed existing IT contracts to extract general information, key terms of the contracts, and specific IT-related details to include software, hardware, services and license information to ensure accurate pricing and avoid autorenewal - Conducted market research for competitive prices and value-adding services for the organization. - Analyzed Tail Spend contracts to device basis of negotiation of contracts - Provided updates on the status of contract processes to upper management and other important personnel. - Administered contract change requests and resolution. - Managed contract closeout process, resolving all issues prior to release of final payment.

- Responsible for the management, maintenance and procurement of subcontracted services (including licensing and software) from third-party vendors, related to the delivery of Dimension Data Managed Services contracts. - Asset Management of subcontracted services (e.g. Hardware and Software Licenses). - Executed, assessed and maintained backout requirements of each vendor, including specific systems and processes in a timely manner (i.e, SAP, Siebel, etc.,). - Monitored backout costs for irregularities including errors and misstatement by Vendors and internal stakeholders; draw awareness to managers attention significant cash flow implications of purchases that are required. - Managed, monitored and maintained the renewal of backout contracts with the vendors in line with the clients’ requirements, i.e. Matching revenue. - Negotiated pricing with third-party partners, managed escalations and devised resolutions. - Obtained accurate quotes from vendors, raise PO’s and receipt invoices on a daily basis. - Ensured PO’s are raised accurately with the relevant client contract, accurate cost centre, and contract start and end dates. - Supported where necessary as a backup for the Vendor Manager in relation to contracts and ad-hoc requests. - Accurately obtain quotes from vendors, raise PO’s and receipt invoices daily.

- Developed and strengthened client relationships by delivering knowledgeable support. - Established and enforced successful operational policies to strengthen team productivity while empowering individual staff to handle job tasks independently. - Supported compliant and accurate accounting information by tracking expenses such as travel, supplies and service charges. - Advocated for staff training and spearheaded continuous development strategies to maximize team performance. - Created reports using advanced data management and software skills.