jessica banks

Successfully completed a 12 week rotational corporate training program -Worked with enthusiastic and devoted retail professionals in merchandise planning, buying, replenishment, private brand and trend, visual merchandising, finance, supply chain, and space planning -Learned all aspects of Shopko's business and merchandise strategy through working directly with senior management including divisional merchandise and business managers, multiple senior vice presidents, general merchandise managers, the president and chief merchandising officer, and the chief executive officer -Graduated from program after completing a capstone project over the course of 6 weeks which showcased new initiatives for Shopko including marketing and merchandising to over 500 guests including all store managers and corporate teammates -Recapped research and findings from project for senior management in a extensive presentation

Responsible for managing all operational and personnel-related aspects of a $5 million business -Analyzed financial data to identify growth opportunities and increase profitability -Managed inventory, product placement, and price changes in order to maximize daily sales and gross margin -Partnered with buyers and merchandise vendors to select goods that best fit customer needs -Collaborated with marketing team to plan events that build clientele -Recruited, trained, and coached professional sales people on selling standards, client management, and superior customer service -Developed best practices for employee scheduling, merchandising, and exceeding sales goals

Responsible for managing all operational and personnel-related aspects of a $1million business -Managed inventory, visual merchandising and price changes in order to maximize daily sales and gross margin -Recruited, trained, and coached professional sales people on selling standards, client management, and superior customer service -Developed best practices for employee scheduling, merchandising, and exceeding sales goals

Provided guests with superior customer care -Created a comfortable shopping environment for all guests -Outfitted guests with all of their intimate apparel needs -Worked the sales floor and cash wrap as well as processed shipment and completed in-store merchandising -As the bra expert, I specialized in growing bra sales, which entails measuring customers to determine correct sizing before outfitting them with a variety of styles and corresponding merchandise

Successfully completed a 12 week rotational training program after which I was offered a permanent position upon graduation -Worked with enthusiastic and devoted retail professionals in management, visual merchandising, store operations, human resources, and loss prevention -Learned all aspects of Dillard's business and merchandise strategy through working closely with management -Successfully implemented a social media marketing program during program

Provided excellent customer service by maintaining a productive, efficient work environment -Managed shifts, trained and coached team members -Proficiently worked with POS systems

Provided excellent customer service to all guests -Assisted guests with accessorizing and styling outfits -Responsible for opening and closing the store, processing shipment, merchandising, and maintaining store's appearance

Interacted closely with customers to help them find and complete stylish outfits -Worked various positions in the store including the cash wrap, stock room, merchandising, executing markdowns, and assisting with all other tasks including organizing, folding, and maintaining a clean store

Responsible for managing replenishment and inventory levels on $26 million in inventory for over 300 stores and across 4 distribution centers -Analyze sales and inventory productivity on over 4,000 SKUs across multiple departments -Maintain over a 95% in-stock goal to ensure customer availability while managing open-to-buy dollars -Collaborate with merchants to maximize key performance indicators such as sales, gross margin, turnover, and inventory levels -Develop and foster strategic partnerships with vendors to ensure effective movement of merchandise through the supply chain -Investigate business trends to react to potential business needs, seasonal, and consumer trends -Manage in-store visual presentation through forecasting, ordering, allocating, and replenishing displays -Forecast sales, margin, and receipts monthly -Work extensively in inventory management systems including Oracle’s Retek, Oracle’s Retail Demand Forecasting, and Microstrategy Merchandise Data Warehouse

Teaching Assistant: Survey of the Fashion Industry, Fashion Show Production & Coordination Relevant Course Work: Concepts of Retail Control Survey of the Fashion Industry Textiles Retail Math Sales Management Product Development 20th Century Costume Fashion Show Production Fashion Industry Strategies & Decision Making Event Planning Principles of Marketing Accounting I & II Principles of Management Microeconomics Computer Information Systems Human Resource Management Integrated Marketing Communications Consumer Behavior Fashion Marketing/Management Capstone