Jessica Flanigan

Senior Program Manager @ Roblox

About

Program management leader with extensive experience delivering strategic growth and operational excellence at scale. Specializes in leading global initiatives, driving cross-functional collaboration, and optimizing processes to achieve business goals. Proven track record in overseeing complex projects, expanding into new markets, and implementing innovative frameworks that drive efficiency and performance. Focused on creating impactful solutions that foster growth, streamline operations, and enhance customer experiences.

Country

United States

City

San Francisco Bay Area

Industry

Information Technology & Services

Skill

E-commerce, Visio, Agile Methodologies, SharePoint, Program Management, Project Management, Change Management, Process Improvement, Business Process Re-engineering, Business Process, Strategy, CRM, Management, Product Management

Experience

Senior Program Manager

Roblox

2025-7 - Present · 1 yr 3 mos

San Mateo County, California, United States

Founder

A Place to Love

2023-7 - Present · 3 yrs 3 mos

San Francisco, California, United States

Founder of A Place to Love, building elevated music-driven experiences across North America. Driving venue development, artist and brand partnerships, experiential vision, and hands-on operations end-to-end.

Sr. Engineering Program Manager, YouTube Music

Google

2018-1 - 2023-7 · 5 yrs 7 mos

San Bruno, California, United States

Led global expansion of YouTube Music into 65 countries Chaired Global Steering Committees overseeing strategic product initiatives Transformed product development processes, significantly improving launch velocity Streamlined release management for Android and iOS client releases

Global Program Manager, Google Play

Google

2014-11 - 2018-1 · 3 yrs 3 mos

Mountain View, CA

Led execution of strategic programs expanding Google Play store verticals to 100+ countries Oversaw global merchandising programs for apps, games, music, movies, TV, and books to 1 billion users Directed bi-weekly program launches ensuring cross-functional coordination and market adaptation Managed the Program Management team, optimizing operations while maintaining headcount

Global Program Manager at Google Play

Indosys Corporation

2014-3 - 2014-11 · 9 mos

Mountain View, CA

Led launches and promotions for Google Play Store across multiple content verticals Expanded platform into 70 countries, significantly increasing market reach Coordinated 100+ member global team to deliver flawless rollouts Secured full-time position at Google after exceeding all targets

Program Manager- CyberSource

Visa

2013-1 - 2013-11 · 11 mos

Foster City, CA

Led strategic initiatives including Fraud Monitoring, Tokenization, and Payment Security Directed global programs with cross-functional teams across business units and geographies Spearheaded expansion into new international markets, managing regulatory and technical implementation

Sr. eCommerce Project Manager

Charming Shoppes

2010-9 - 2012-3 · 1 yr 7 mos

Bensalem, PA

Established the eCommerce PMO, developing best practices and introducing agile methodologies Led all eCommerce releases across web and mobile platforms Drove strategic initiatives that enhanced customer experience and strengthened multi-channel retail

Technical Product Manager

Nutrisystem, Inc.

2007-3 - 2009-10 · 2 yrs 8 mos

Horsham, PA

Led eCommerce platform migration, managing requirements, scope, and integration Implemented core systems enhancing website front end, analytics, and customer experience Bridged technical operations and customer service, optimizing cross-functional workflows

Associate, Procurement Automation Solutions

Accenture

2002-12 - 2006-12 · 4 yrs 1 mo

King of Prussia, PA

Led strategic client accounts for the ICG RealExchange B2B eCommerce platform Drove software and software services enhancements for enterprise clients Spearheaded major BPO engagement managing purchasing and sourcing operations