Jesse Velazquez

As an inside Account Manager at Adorama, I equip K-12 schools with STEAM/STEM tech solutions that support both the curriculum and budgeting needs, specific to each school and district. In addition to specialized school support, I provide bid and contractual solutions revolving around nationwide contracts, such as: MHEC, NYS OGS, PEPPM, and Ed-Data. Daily tasks include proactive outreach to new schools and districts, quoting and order processing, account reviews, as well as account retention and growth focus.

As a Print and Marketing Services Account Manager my duties are to obtain new business from small to medium sized businesses. My objectives are to build a relationship with each individual client, design a program that will support their print and branded material needs, and overall provide them with the service they deserve. As a Print and Marketing Services Account Manager I work between Staples Corporate accounts as well as the small businesses that shop in our retail settings. This position is an outside position so I visit clients for a more personalized experience. Being a Print and Marketing Services Account Manager, you become a specialist on substrate differences, print processes, promotional products, and design. Programs that are utilized in this role are as follows: Salesforce, Outlook, Adobe Photoshop, Adobe Illustrator, AS400, Word, Excel, and Powerpoint

Assist clients with managing their Staples Advantage account while also providing them with advice as a consultative sales associate. On a daily basis I will reach out to clients proactively in order to hunt for new business or C-Level contacts and decision makers by utilizing existing relationships and developing new relationships. Part of a work day, I will answer any questions in regards to invoices, delivery, products, or services and use Salesforce.com as well as AS400 as primary tools. I manage a book of business that is assigned and strategically coordinate each day to drive sales, collaborate with outside/inside reps, increase revenue, while retaining customers and staying competitive. As a mentor, new employees will typically shadow in order to learn strategic ways to manage the days effectively as well as efficiently.

With Cellular Sales, I sold Verizon Wireless services and devices that went on the network. Part of a normal work day would include assisting customers with their accounts, upgrading devices, starting new services, or adding new lines on the Verizon Wireless network. Set, met, and exceeded sales goals while developing a book of business and gaining the trust of a client. Obtained time management skills that drove the book of business which included both maintaining existing clients and gaining new ones as well.

As an electronic sales associate it was my responsibility to assist customers with any questions they may have on products ranging from computer hard drives, to large screened televisions. Set, met, and exceeded sales goals. Trained various team members in electronics, as well as new hires so they would understand the technology we were working with a little more thoroughly.

During my tenure at Toyota of Orlando, I learned the inner safety features and benefits of Toyota branded vehicles compared to various similar brands. This equipped me with the know-how to be able to assist guests during their visit to the lot. Daily, I would greet guests and provide them with the experience they deserved while shopping for a new or used vehicle.