jesse eldell

soc staff analyst

About

I am currently an undergraduate student for the University of Georgia, studying Management Informational Systems. My objective is to learn and grow in the field of Computer Science and Informational Technology so that I can contribute my abilities to a company that focuses on business and technology. I have a versatile skill set, as I am familiar with common technology platforms such as Microsoft Word, PowerPoint, and Excel, as well as different programming languages, including Java, Linux, and Python. In addition, I am a servant leader with a strong work ethic and high emotional intelligence.

Country

united states

City

athens

Industry

computer software

Skill

microsoft office, customer service, management, microsoft excel, microsoft word, leadership, powerpoint, research, public speaking, project management, strategic planning, java, bootstrap, front end development, twitter, accounting, corporate finance, social media, social media marketing, iphone, b2c marketing, content marketing, instagram, agile project management, operations management, linux, amazon web services, back end web development, docker products, microsoft azure

Experience

soc staff analyst

a-lign

agency lending and it intern

suntrust bank

2019-7 - 2019-8 · 2 mos

accountant and it intern

bidenia hudson cpa

2015-6 - 2015-8 · 3 mos

I was responsible for helping my boss with the management of clients' financial accounts. Also, I was responsible for making sure that the technology that we used for operation (i.e. Computer, offline Intuit, Microsoft Excel) was functional.

help desk specialist

university of georgia

2018-10 - Present · 7 yrs 11 mos

Currently, I work as a Help Desk Specialist at Enterprise Information Technology Service within the University of Georgia, where I provide Tier 1 support to the University of Georgia Faculty, Staff, and Students on a variety of EITS services. This position deals with public-facing support personnel and teamwork, and I engage in day to day client engagement through phones, chats, tickets, and walk-ins.

Education

eastside high school

2012-1 - 2016-1 · 4 yrs 1 mo

the university of georgia

management

2016-1 - 2020-1 · 4 yrs 1 mo

On track to graduate with a masters in computer science and/or computer systems engineering with a minor in political science Activities and Societies: National Society Of Black Engineers, Gates Millennium Scholarship Program Minorities in Technology Black Male Leadership Society