Jess Morris

Accountable for sustainability partnership strategy across retailers, manufacturers and technology providers, delivering circular economy solutions for textiles and home goods. Lead development of commercially viable second-life and reuse models, supporting waste reduction and improved resource efficiency across partner supply chains. Own sustainability performance tracking, including calculation and monitoring of environmental metrics to support internal reporting and external disclosures. Manage sustainability compliance and certification documentation, including ISO, EcoVadis and Avetta, ensuring audit readiness and adherence to supply-chain standards. Partner with developers and UX teams to define requirements and oversee build of a digital logistics and inventory movement platform, embedding sustainability and operational efficiency. Build and manage P&L models assessing operational efficiency, processing time, volumes and margin to ensure sustainability initiatives are costed and scalable. Lead warehouse process improvement initiatives, reducing processing time and increasing operational efficiency and margin. Provide sustainability consultancy to retailers and manufacturers, advising on practical pathways to circularity and identifying gaps between ambition and current commercial viability. Develop and execute sustainability-led marketing and visibility strategies. Analyse and present European expansion opportunities, supporting international growth strategy. Represent the organisation at conferences and industry events, delivering public speaking on sustainability, circularity and the future of commercially viable mode

Hiring: attracting, hiring and onboarding account managers to join B-Stock Team leadership and coaching: Developing account management team to consistently deliver against their revenue targets and support their career growth Driving client retention & growth: Owning the team target and driving growth - ensuring the the team maximise the potential of existing portfolios of clients Process improvement: constantly finding ways to improve workflows, tools and reporting systems to reduce client cycle times reducing pallet storage costs and depreciating value of stock Metrics & Reporting: working with data and analytics to understand team performance, and track & report on key performance indicators (e.g., GRR, GMV, Recovery) to the leadership team Building strong relationships with clients - putting our client requirements at the forefront of everything I do, engaging with them regularly to deep dive into their needs, seeking to highlight value and return on investment using B-Stock Solutions

Achieving 194% YoY growth in GMV YTD 2021 Achieved 551% YoY growth in GMV in 2020 Achieved 2652% YoY growth in GMV in 2019 Managing a team responsible for Account Management, CS and Operations activity on all European marketplaces Responsible for the strategy for the growth and maintenance of a healthy auction marketplace in Europe Business Development growing the seller and buyer base on the auction site Account management reviewing data and supporting sellers with day to day use of the site Auction strategy improving bids using data Manage day to day activity in the marketplace Post auctions Report on statistics Create strategy for growth of the platform Oversee finance, payments, non payments of auctions Dispute resolution between buyers and sellers Customer service resolving issues over the phone and via email Business development attracting more buyers and sellers to the marketplace Marketing campaigns to grow the platform here in Europe

Account Manager for SMB accounts SAAS Sales Growth of new European platform Managed c.$4m GMV

Senior stakeholder management externally within government departments Senior stakeholder management within Indesser, its suppliers, the parent company and Cabinet Office Senior relationship building and management to deliver solutions to challenges Building a true partnership that creates value for both sides In 2017 target of £200k which I achieved well and above with a revenue of £550k from brand new relationships. Signed 9 new business contracts. Created a 2018 pipeline worth £3.2m. Largest contract I have won is £2.5m My greatest strength is problem solving in complex environments Consultative method of sales building trust and mutual benefits Contractual and commercial discussions and negotiations Solutions design lead People management to drive project delivery

Rotation 1: Business Development manager Rotation 2: Product Manager Completion - offered perm role as Business Development Manager

Introduced prospective students to the department of Archaeology.Demonstrated past projects to audiences and managed a five man team.

Learned a wide range of complex cocktails to serve to guests focusing on great customer service while working in a busy environment.