jerome louison

manager, membership

About

Business Development Manager, with a specialty in nonprofit and cultural institutions. Tasked with generating new visitor insights and revenue growth initiatives using data analytics. Looking to improve the world of civic tech innovation and implementation.

Country

united states

City

jersey city

Industry

museums and institutions

Skill

data analysis, microsoft office, research, science, data entry, public speaking, microsoft excel, customer service, tutoring, teaching, nonprofit organizations, e commerce, statistics, sales management, python, google analytics, github, business process improvement, business intelligence, sql, postgresql, matlab

Experience

manager, membership

new york hall of science

2018-8 - Present · 8 yrs 1 mo

* Oversaw inception of digital communication campaign, including monthly emails, and expansion of e-commerce options, such as Gift Membership. * Crafted revenue and attendance reports for more precise actionable intelligence, including inventory purchases and marketing plan.

research intern

brooklyn college

2015-6 - 2016-1 · 8 mos

* Prepared dozens of on-site lake water samples for biochemical analysis at Prospect Park Lake, New York. * Crafted mathematical model of lake physical processes for Mirror Lake, Connecticut. * Researched error analysis methods, limnological studies, and water quality analysis at graduate school level.

visitor experience associate

new york hall of science

2015-2 - 2016-1 · 1 yr

* Assisted thousands of students in their orientation into the museum * arranged their daily itineraries. * Worked at Admissions desk * completing monetary transactions * organizing summer camp/school group schedules. * Served as spokesman for the museum at various events, such as World’s Fair Anniversary. * Entered over 100 membership profiles into museum database using The Raiser’s Edge gift software.

box office and data systems associate

new york hall of science

2016-2 - 2018-7 · 2 yrs 6 mos

* Implemented new Membership database for customer data collection and monetary transactions. * Served as database administrator, troubleshooting all customer transaction problems for Visitor Experience, Membership, Group Sales, Education, and Special Events departments. * Developed data visualizations for business reporting and visitor analytics using Tableau software. * Trained staff in various departments on use of Box Office and Customer Management module.