Jeremy Shafton

Principal Sales Engineer @ Plaid

About

Sales Engineering Leader with a track record of exceeding revenue goals and building world-class teams. Experienced in highly technical sales at companies like Box, DocuSign, Drift, and Vitally - playing a pivotal role in driving revenue growth, optimizing technical sales processes, and mentoring high-performing teams. Expertise spanning SaaS solutions, API integrations, conversational AI, and enterprise sales strategy.

Country

United States

City

Austin

Industry

Internet

Skill

Leadership, Online Advertising, Product Development, Recruiting, Web Development, Sales, Fundraising, Social Media, Marketing Strategy, Public Speaking, Start-ups, Entrepreneurship, Email Marketing, Social Media Marketing, Strategic Partnerships, Advertising, Online Marketing, Marketing Communications, Product Management, E-commerce

Experience

Principal Sales Engineer

Plaid

2025-7 - Present · 1 yr 3 mos

Head of Sales Engineering

Vitally

2022-2 - 2025-6 · 3 yrs 5 mos

- Supported Sales Organization in overachieving goals - Optimized Trial Experience and Conversion - Hired and trained 4 Killer SEs - Employee #25

Principal Solutions Consultant

Drift, a Salesloft company

2021 - 2022 · 1 yr

- Introduced Conversational Sales & Marketing to strategic organizations. - Overachieved on revenue within two quarters of starting. - Active in thought leadership efforts and speaking engagements, linked below.

Senior Solution Engineer

Docusign

2020 - 2021 · 1 yr

- Helped Illinois deliver aid to residents during the COVID crisis - Improved the Veteran experience at the VA - Supported the public sector sales organization in achieving 300% of revenue goals - Demonstrated Contract Management, AI-based Analytics, eSignature, and API capabilities

Platform Account Executive II

Box

2018 - 2020 · 2 yrs

- Achieved over 200% of full fiscal year quota - Supported 40 Field Account Executives across the Eastern United States - Drove sales strategy for Strategic accounts, including saves for million dollar accounts Box Platform enables business to leverage the content services of Box within their custom application development. Box APIs, SDKs and UI Elements help power custom digital experiences and enhance line of business applications.

Senior Solutions Engineer

Smith Micro Software, Inc.

2017 - 2018 · 1 yr

Greater Pittsburgh Area

Technical Sales Manager (AE + SE)

SupraNet Communications, Inc

2010 - 2017 · 7 yrs

Madison, Wisconsin Area

- #1 sales performer all 6 calendar years, while functioning as a Sales Engineer for the team. - Designed and delivered data center and connectivity solutions to Madison, WI businesses. - Developed and implemented multi-tenant business and residential connectivity products.

CEO

Door 6, Inc.

2009 - 2013 · 4 yrs

Madison, Wisconsin Area

Built company alongside UW-Madison graduates, raised funding, hired full-time developers and managed a team working on high quality Mobile games. Published "Vacuum", "Atmo" and "Uin". Finalists in 2011 Wisconsin Governor's Business Plan Competition (linked). Finalists in Google's Android Developer Challenge 2 (press linked). Funded by Gener8tor accelerator program (link expired).

Owner

The Gadgeteers

2008 - 2010 · 2 yrs

Madison, Wisconsin Area

Built a business and website to import and sell MiMo USB Monitors from South Korea. Acquired a small product library and generated six figure revenues without employees or advertising. Website built overnight and featured on Engadget and Gizmodo the next day (see links).