Jeremy Harnden

● Design Access Control, CCTV, and Burglar Alarm systems for Global multi-million dollar accounts. ● Coach and mentor Application Managers on JCI policies, procedures, and best design practices. ● Lead an international design team with engineering team members in Costa Rica and India ● Develop standard documents for National Accounts, concerning design and installation guidelines. ● Provide leadership to National Account Managers, Program Managers and field teams to ensure application of systems meet customer requirements and resolve any unforeseen field issues. ● Direct customer negotiations assisting National Account Managers identifying and pursuing new sales opportunities.

● Installed and serviced security equipment in highly sensitive nuclear storage areas. ● Serviced security equipment in research labs where Select Agents were present. Select Agents are biological agents and toxins that have been determined to have the potential to pose a severe threat to public health and safety. ● Installed, serviced and programmed security systems in a highly secure environment consisting of 7300 alarm points, 1400 Access Control Doors, 375 CCTV Cameras.

● Dedicated service technician for the Denver Public School district managing more than 200 schools and their service issues. ● Provided Field Engineering and training to installation teams on problem installs identifying solutions to close the projects while meeting customer expectations. ● Provided material management, programming, installation, project supervision support as needed for the operations team.

● Managed all operations and projects including scheduling, reporting, hiring, overseeing work activities, progress reviews, inspections, change management, vendor interviews, subcontractor management, issue resolution, design reviews, submittals, stakeholder interactions, negotiations, safety, quality, created project efficiencies for cost and time savings. ● Ordered and maintained inventory of all security equipment required for daily operations . ● Provided training and essential alarm design knowledge to Technicians and Sales team members on all products in the security portfolio ensuring proper application and device use. ● Managed Microkey CRM solution for 10,000 individual customers.

● Installed, configured, programmed and serviced Access Control, CCTV, and Burglar Alarm systems in Colorado and Wyoming including Government, hospital and prison environments. ● Completed installations from hardware to configuration of applications and servers in multi-site, multi-server enterprise corporate environments. ● Provided technical and installation support to enterprise customers include University of Colorado, AHEC, Metro State, Arapahoe County surrounding hospitals. ● Implemented a prototype Emergency Room mass notification system in a hospital setting designed and developed in house, providing training to other technicians after pilot installation and installation support to many greater Denver Metro Hospital Emergency Rooms.

● Maintained an inventory of equipment valued over two million dollars, a video network of 500 cameras and a server array containing video data conforming to the rules and regulations of the Division of Gaming. ● Dissemination of video material to Black Hawk Police Department. ● Installed video surveillance equipment conforming to the regulations of the Division of Gaming. ● Operated a network video review station for review, dub, copy, and dissemination of video material.

● Maintained inventory of IP communication equipment ensuring it was staged, labeled, weighed, electrical requirements accounted for and mounted in the proper container. ● Ensured all firewall access-list were up to date and working as configured. ● Instructed Microsoft Exchange 2003 classes. ● M-DACT, Satellite, and Satellite Radio communication operation. ● Scheduled, hosted, and troubleshot encrypted video teleconferences