Jeremy Gallagher

• Served as the primary on-site representative, acting as the main liaison between ABB customers and field personnel to ensure seamless communication and support. • Planned and executed service activities with a strong focus on customer satisfaction, building trust and fostering long-term relationships. • Collaborated with customers to identify operational challenges, propose improvements, and implement effective solutions. • Coordinated and managed on-site project work, including subcontractors, to maintain safety, quality, and timely execution. • Performed advanced field service tasks, diagnosing and troubleshooting complex technical issues while providing expert consultation. • Prepared detailed documentation and service reports to ensure compliance, clarity, and continuity across projects. • Drove continuous improvement by recommending enhancements to service processes and product performance.

• Spearheaded installation, commissioning, and testing of low- and medium-voltage power distribution systems for hyperscale data centers, ensuring compliance with stringent industry standards. • Conducted in-depth equipment diagnostics and performance assessments, developing tailored preventive maintenance plans to maximize system uptime and reliability. Served as Siemens’ primary on-site representative, fostering strong client relationships through exceptional service delivery and proactive communication. • Delivered expert troubleshooting and resolution for complex electrical and automation systems. • Collaborated with cross-functional teams to integrate advanced Siemens technologies, optimizing system performance and supporting client scalability goals. • Mentored junior technicians, providing hands-on training on Siemens

• Acted as the primary on-site representative for ABB, serving as the key liaison for customers and field personnel to ensure seamless project execution and client satisfaction. • Planned and executed service work for complex electrical systems, aligning with customer expectations to drive retention and operational success. • Partnered with clients to identify operational pain points, recommending and implementing solutions to enhance system performance and efficiency. • Managed site operations, including coordination of subcontractors for large-scale projects, ensuring timely and high-quality delivery within scope and budget. • Provided advanced technical expertise, performing troubleshooting, maintenance, and consultation on electrical and automation systems to minimize downtime. • Prepared comprehensive service documentation and reports, maintaining compliance with ABB’s quality standards and industry regulations, including NEC and local safety codes. • Drove continuous improvement by identifying and implementing process and product enhancements, optimizing service delivery and system reliability. • Upheld ABB’s safety culture, adhering to rigorous safety protocols during extensive travel and on-site operations. • Collaborated with maintenance, engineering, and management teams, leveraging strong communication skills to align stakeholders and deliver project goals. • Utilized tools like MS Office, Google Suite (Sheets, Docs, Drive, Slides), and project management software (BIM, Compass, CxAlloy, Procore) to streamline operations and resolve issues efficiently.

• Installed, inspected, troubleshot, and tested critical electrical equipment, including motors, generators, controllers, transformers, switchgear, circuit breakers, and batteries, ensuring reliable operation in nuclear power plant environments. • Managed installation, maintenance, and troubleshooting of electronic systems, such as voltage regulators, inverters, battery chargers, static transfer switches, and solid-state trip devices, adhering to stringent nuclear safety standards. • Operated specialized electrical test equipment and instruments, including high-potential insulation testers, battery capacity testers, and inverter load testers, conducting engineering-level diagnostics and documenting detailed results for compliance and performance optimization. • Performed preventive and corrective maintenance on conventional and nuclear control and safety systems, minimizing downtime and enhancing plant reliability. • Achieved and maintained certification through rigorous classroom training and on-the-job training (OJT), demonstrating proficiency in independent high-stakes electrical work. • Collaborated with cross-disciplinary teams, including mechanical, instrumentation, and external contractors, to coordinate complex maintenance and repair projects, ensuring seamless integration and adherence to project timelines. • Developed and applied in-depth knowledge of chemical and radiological hazards, maintaining strict compliance with nuclear safety protocols and ensuring a safe working environment. • Supported plant outages and emergency response activities, providing rapid troubleshooting and repair to restore critical systems under high-pressure conditions. • Maintained accurate records of maintenance activities, test results, and compliance documentation, ensuring alignment with nuclear regulatory requirements and company standards.

• Ensured compliance with established job safety practices, policies, and procedures, contributing to the safe performance of work assignments in accordance with the company’s food safety system guidelines. • Installed, repaired, and maintained high-speed industrial process equipment, including power, lighting, control, and PLC logic systems for production and control equipment. • Diagnosed electrical issues and coordinated through supervisors to implement solutions, utilizing field measurements and programmable logic control software to optimize equipment operation. • Identified and designed process improvements to address inefficiencies and potential electrical problems, enhancing system reliability and performance. • Operated specialized electrical test equipment and tools, maintaining effective communication and documentation through logbook entries, schematics, and computer program changes. • Prepared for assignments by determining necessary supplies, working 12-hour shifts or Sunday-to-Monday schedules as specified by management, and remaining on call as needed. • Adhered to environmental regulations when handling hazardous and non-hazardous materials, minimizing waste through prudent material use and proper disposal practices. • Maintained certification through ongoing training, fostering positive team dynamics and supporting a productive work environment while resolving interpersonal conflicts. • Collaborated with maintenance and engineering teams to execute standard operating procedures (SOPs) and update documentation, ensuring operational continuity and safety. • Supported continuous improvement initiatives, leveraging technical expertise to reduce downtime and enhance overall plant efficiency.