Jerel Gutter

Experienced Regional Sales Director leading a dynamic team in the Southern United States for Robooter, a pioneering company in the robotic mobility space. Driving business growth by collaborating with mobility dealers, overseeing sales strategies, and providing comprehensive support to enhance product marketing and sales efforts. Passionate about advancing technology in the mobility sector and committed to achieving organizational goals.

“Robots for a better life”

•Content Manger-Help Design and create content for daily and sometimes hourly post on multiple platforms •Brand building strategist- Came up with long time brand awareness strategies to implement for quarterly or yearly •Print ad marketing- To work with local high traffic clients to sell ad space to grow brand awareness •Merchandise and product curator- Locate wholesale merchandise to be able to add logo and brand to new products •Social media manager- Managed content on multiple social media platforms, including messaging customers and FAQ •Commercial ad and promo strategist- Designed and created Promo Ads Via Google, Facebook, Instagram.

• Communicate with directors to develop procedures for increasing sales, reach additional markets, and promote business. • Prepare sales and inventory reports for internal departments using salesforce. • Hire, train, and evaluate sales staff. • Monitor sales staff performance in order to ensure that goals are met. • Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures. • Provides quality service by enforcing quality and customer service standards. Achievements: Starting with new team was able to train and educate them on new sales tactics that help grow sales over 40%.

Performed sales calls to new and current customer base for securing inspections, service and new crane sales. Engaged in various sales activities with a keen focus on leads initiated by the Operative Quoting process created during Inspections and Maintenance, Visit Reviews or other leads generated by field operatives Qualified all new prospects for credit worthiness. Checked D&B ratings and obtained credit application, if appropriate. Obtained tax-exempt certificate, if required. Secured development sites to ensure safety and expenses were minimized for the customer and the company. Maintained customer contact information in the CRM software, as required Performed the Service Review with customers providing offers/consultation from repairs within the targeted time frame established (2 days) Developed long term relationships with strategic customers and managed the territory customer portfolio to ensure renewal of targeted existing customers Proficient with Word, Excel, PowerPoint, CRM systems, etc.

Currently in beginning stages of the company, will launch in first quarter of 2016

Solved customer issues using effective communication and persuasion skills Used judgment and initiative when communicating with customers Demonstrated strong working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Overcame customer objections using active listening and empathy

-Assisted in setting up lines of service for new and potential new customers. Assisted in troubleshooting device and technical problems on customer’s devices. Used selling techniques to uncover further family needs such as more lines of service, tablets, home phone, routers, and vehicle monitoring devices. Was diligent and proactive at keeping up with current customers accounts and following up with them with new promotions and follow up calls to furthermore enhance their customer experience. I enjoyed going in the local community talking to a business that could benefit from the services we provided. Partnering with current business customers for referrals of new clients was my strong suit.

• While as a Rep for Verizon Wireless my main prerogative was to practice was to demonstrate integrity during and before at the sales transaction, beat quotas and rack up commissions. While working I was actively engaging customers, to demonstrate products, and effectively execute the sales function.

• Updated my customer clientele on new titles including reservations of product, offers and promotions, discount program advantages and personal forms of correspondence for immediate problem resolution.

Training and placement will focus on IT and IT-related industries such as Network Security, Computer Systems Analysts, Web Developers, Applications Software Developers, Systems Software Developers, and Computer User Support Specialists. To meet applicants' career and employment goals, participants can work one-on-one with a career coach to identify needed certifications or college courses, or attend an intensive “bootcamp” style training.