J. Y.
Head of Customer Operations, North Asia @ Alcon
About
Experience in followong area-Supply Chain Management-Digital Transformation lead -Customer Operations-Project Management-Process Improvement-CPFR (Collaborative Planning Forecasting Replenishment)-Demand Planning-Supply Planning-Six sigma-Production Planning-Inventory Management-Procurement Management-Supplier Management-MRP-RPA (Robotic Process Automation)-Tableau -SAP
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South Korea
Mental Health Care
Integrated Supply Chain Management, Digital Transformation, SAP ERP, ERP Software, MBA, CPFR, Supply Chain Management, Demand Planning, Project Management, MRP, Procurement, Inventory Management, Logistics, Analysis, Production Planning, Continuous Improvement, Cross-functional Team Leadership, Supply Chain, Materials Management, Key Performance Indicators
Experience

Demand Planner
Seoul, Korea
Demand Planner (2013-2014). Responsible for demand planning development by leading S&OP with multiple stakeholders while analyzing statistical forecasts, as well as global supply chain management. Active Cosmetics Division / Vichy, La Roche-Posay, SkinCeuticals • Generated monthly a rolling 18 month demand forecast at the SKU level by leading S&OP meeting and analyzing product trends, seasonality, promotion and stock in channels. • Established safety stock levels through statistical method and communication with marketing and sales team. • Collaborated with 5 factories overseas for procurement and shipment schedule, and communicated with warehouse for goods to be ready timely as well as FIFO management. • Maintained and evaluated KPIs such as stock analysis and discrepancy between forecast and actual sales. • Implemented Sales Forecasting Tool launch project; identified history data and set up the model to each product.

Supply Chain Key Account Manager / CPFR
Seoul, Korea
Project Manager (2014-2015). Successfully initiated CPFR (Collaborative Planning Forecasting Replenishment) as a project leader by leading cross-functional teams. Consumer Products Division / L’Oréal Paris, Maybelline New York • Integrated process and developed collaborative relationships with internal and external stake holders. • Created optimal sell-in, sell-out, inventory level and promotional inputs for a rolling 6 months while driving consensus with stake holders. • Recognized for forecasting accuracy which increased by 10% in 6 months; the project was introduced to other countries of group as a best practice in terms of well-balanced relationship and improved KPIs.

Production Planner
LUSEM Co., Ltd. An LG Company
seoul, korea
Managed production plan, materials and inventory level, and built strategic relationships with suppliers. • Implemented production schedules with internal manufacturers and suppliers within the limits of capacity, lead time and batch sizes. • Ensured that inventory, raw materials and other necessary resources required for completion of work orders are in stock and available in advance of production while maintaining optimal stock level. • Led S&OP meeting and collaborated with sales and engineering to consolidate internal and external demand • Formulated long-term strategic plans for investment on equipment in collaboration with stake holders. • Developed and monitored annual department budgets to manage the resources to achieve budget goal. • Analyzed transportation efficiency to optimize productivity as a 6 sigma project, cost has decreased by 20% in 6 months. • Founded new supplier and set up the process by auditing whole process to strengthen competitiveness • Assessed suppliers and provide effective challenge on their operation activities based on standard operating framework
J. Y.'s Contact Information
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