jenny staines

bartender

About

Senior HR Advisor IR/ER at TAFE NSW

Country

australia

City

sydney

Industry

higher education

Skill

employee relations, performance management, human resources, personnel management, coaching, recruiting, grievances, workforce planning, succession planning, change management, employee engagement, onboarding, customer service providing timely and accurate advice to customers, leadership development coaching, managing injured employees rtw, policy writing, culture change, industrial relations, organizational development, labor relations, stakeholder management, organizational design, management

Experience

bartender

novotel hotels

human resources business partner

transport for nsw

2012-5 - 2013-10 · 1 yr 6 mos

* I was selected to join the Railcorp Reform Project which was/is the most significant restructure of rail operations in NSW transport history. * My involvement included: * organisational design & business review * development of change & communication strategy and materials * providing expert advice on redundancy & redeployment matters * stakeholder management - internal business managers & SME's, external SME's & recruitment agencies * supporting the recruitment of 450 new roles * managed all correspondence through the website/email box with all external applicants (>12 000 applications) for 450 positions being filled. * revised all Railcorp Policy/Procedure & Guidelines

human resources business partner

railcorp

2005-10 - 2012-5 · 6 yrs 8 mos

* Providing a range of HR services, support & coaching to business groups of 400 - 900. * Strategic & operational support in areas including: * recruitment & onboarding * performance & reward/recognition * WH&S * industrial/employee relations incl. grievance handling and dispute resolution * training & development * case management of : ill/injured workers, performance/behavioural management, attendance management disciplinary matters.

branch manager

iag

2002-11 - 2004-6 · 1 yr 8 mos

* People Management * leadership & development of 20 * 25 staff across multiple sites * Customer Management * accountable for the provision of exceptional customer service in sites * Financial Management * accountable for sales & operational budgets of >$2 million * Operational Management * managing rosters and resources to achieve operational budget & sales targets

senior human resources advisor

iag

1997-7 - 2002-11 · 5 yrs 5 mos

* Part of a team of 3 who established decentralised HR Business Partner services within the organisation. * I provided HR services to the Sales & Marketing division, supporting approximately 2000 customers, across 50 branches and 9 call centres in NSW & the ACT. * Strategic & operational support across the following areas : * Recruitment & selection * Performance & reward * Training & development * OH&S * Employee Relations incl. investigation and resolution of harassment allegations and grievances

senior human resources advisor employee relations and workforce management

tafe nsw

2014-11 - 2016-2 · 1 yr 4 mos

* Providing Employee Relations advice to management & staff across 7 sites. * Strategic & operational support in areas including: * Award/Agreement interpretation & application * Case Managing investigations into alleged misconduct including bullying & harassment, sexual harassment, racial vilification * Grievance handling & dispute resolution * Responding to union correspondence

senior human resources advisor

caltex australia

2005-5 - 2005-9 · 5 mos

* Provided HR services & support to a customer group of approx. 300 in Corporate Services. * AND * I led a strategic review of Caltex end-to-end recruitment practices. * reviewed all existing Policy/Procedure & Practice * researched recruitment best practice * wrote a detailed report recommending short, medium and long term changes to improve the efficiency & effectiveness of the recruitment process. * 90% of recommendations were implemented