Jenny Alcerro

Operations Coordinator @ Easyflyers

About

As an Operations Coordinator at Easyflyers, I leverage my skills in Request for Quotation (RFQ) and communication to support the quoting department. I have over two years of experience as a Senior Support Coordinator at Optimize Courier USA, where I specialized in document review for time-critical shipments and coordinated logistics operations. Prior to that, I worked as a Medical Interpreter at TP, providing accurate translation and interpretation services for medical needs. I have excellent verbal communication skills, fluency in two relevant languages, and a working knowledge of medical terminology. I am passionate about delivering world-class service and ensuring compliance and understanding in diverse cultural contexts.

Country

Honduras

City

Tegucigalpa

Industry

Logistics & Supply Chain

Skill

English, Logistics Management, Databases, Request for Quotation (RFQ), Communication, Responsibility, Dedicated, Respectful, Carying, Document Review, Data Entry, Standard Operating Procedure (SOP), Import Operations, English as a Second Language (ESL), Customer Service, Interpreting

Experience

Operations Coordinator

Easyflyers

2024-12 - Present · 1 yr 10 mos

United States

Currently working and learning on Quoting department.

Senior support coordinator

Life Couriers Life Science

2022-10 - 2024-12 · 2 yrs 3 mos

-Imports department specialist un Documents review for time critical shipments. -operation specialist coordinator at Logistics.

Medical Interpreter

2021-6 - 2022-9 · 1 yr 4 mos

Provide world-class translation and interpretation services for Medical needs. • Translate questions and accurately translate Medical History and other information from patients to Medical Staff. • Relay diagnosis, instructions, and other medical information accurately to patients and their families, and make sure they understand. • Maintain patient confidentiality. • Understand cultural gaps and explain any cultural gap to Medica Professionals that may interfere with compliance and understanding. • Excellent verbal communication skills. • Excellent interpersonal skills. • Written and verbal fluency in two relevant languages. • Working knowledge of Medical Terminology. • Picking up calls from Bank Related agencies calls as compliance with customer services. • Develop kindness and patience with the Spanish speaking patients.