Jennifer Le

I led, managed, and closely worked with strategic enterprise brands and retailers (inclusive of prospective and existing customers) as a trusted advisor to deeply understand their unique company challenges and goals. I consulted with tech/digital teams and CxOs regarding the Shopify Platform to evangelize solutions that helped them accomplish their business priorities and revolutionize the way companies think of unified commerce (B2C, B2B, Retail, Payments) within their organizations. -Achieved 260% Quota Attainment for FY24 -Achieved 273% Quota Attainment for FY23

-Awarded the Peak Performer Award in Enterprise Sales as the #1 Rep Globally (across AMER, CAN, APAC, EMEA) -Achieved 166% Quota Attainment FY22 -Honored by Yotpo as the 2022 Amazing Women in E-Commerce Award (AWIE)

I led and managed sales opportunities within the Enterprise organization, made up of prospects that are multiple billion dollars in revenue: from prospecting, qualifying, solutioning, and closing complex deal cycles, driving growth and customer success. I managed and took Enterprise companies through Digital Transformation and led a team of 15 who supported my territory. I created, oversaw, & delivered presentations to CxO’s, collaborating closely with cross functional teams including sales engineering, business value, industry teams, internal and external professional services, marketing, legal, innovation center, etc. I worked as the lead trusted advisor to customers by understanding and influencing product roadmap to drive Salesforce’s portfolio growth. I was responsible for selling our Customer Success Platform (#1 B2B and B2C platform) and our full solution set including Marketing, Commerce, Service, Communities, Sales, Collaboration, and Commerce Cloud, which are all built on the Salesforce Platform. In other words, I sold it all while leveraging internal resources from prospect to close.

Notable Achievements: -Awarded FY21 Flores Award for AE of the Year in Retail & Consumer Goods -Achieved over 110% quota attainment in FY21 -Created and launched Show You Care, Shop Our Customers, a global virtual pop-up program at Salesforce helping customers drive and generate digital revenue in order to alleviate the financial impact of the pandemic -Spearheaded formation of DEI Council in RCG

Notable Achievements: -Top 1% out of 150+ AE's across North America (YTD) in Q1 & Q2 of FY19 -120% Quota - FY18 -Awarded Most Valuable Player (MVP) of the West in Q3 with 180% over quota attainment -Peak Performer Hawaii Club Qualifier - FY18

-Awarded MVP of the West in Q2, Q3 with 140% over quota attainment -Awarded Most Valuable Player (MVP) of the West in Q1 with 125% over quota attainment leading in pipe generation, customer engagement, and quarterbacking effective sales cycles to close strategic deals

-Senior BDR is awarded to those who have hit over 100% quota attainment month after month. -Obtained 240% of quota attainment to date. -$4.8M in ACV attainment.

-Awarded Q3 Top Maverick Award (MVP) for over 260% quota attainment and $2 million in pipeline in Q3 -Awarded Q4 Top Maverick Award (MVP). -Consecutively delivered over at least 125% in quota attainment month over month

-Awarded Most Valuable Player (MVP) in the Western Region consecutively for March, April, June, and July 2015 for highest number of Stage 2+ bumps and dollar amount as well as ACV dollar amount and number of closed deals. -Awarded Most Valuable Player (MVP) of Q1 and Q2 in Western Region for most closed deals and ACV dollar amount closed. -Sourced over $2 million dollars in sales pipeline and opportunities -Supported core sales as part of the Specialized Service Cloud Team and Desk.com -Enabled roll-out plan for Service Cloud pilot -Qualified prospective leads regarding Salesforce products and generating pipeline for Account Executives

-Drove early promotion and attendance to all major Salesforce.com events, including the annual Dreamforce Conference, and offer the ultimate customer company experience post-show. -Was responsible for researching prospective clients, contacts, and using the provided resources and technology for the Sales Development and Marketing teams to promote Salesforce.com events. -Supported emerging small business and small medium business sales teams in prospecting key accounts to attend Dreamforce 2014 -Achieved monthly quota of 40+ registrations to open up pipeline opportunities for account executives at Salesforce -Maintained high call volume of 70+ outbound calls per day to drive registration and ensure excellent customer service -Educated customers on the values Salesforce.com can provide to meet their business needs and catalyze their success during key events

A social utility app used for young professionals to gain access to microcosms of platonic meet-ups and networking opportunities in unfamiliar cities.

-Responsible for driving strategic contracts with VIP customers -Executed and launched lead generation program for sales team to transition marketing leads into sales prospects via Salesforce.com -Conducted analyses on market sizing, customer demand, market structure/segmentation, competitive assessment, and trends to drive strategy for entire corporation -Performed detailed valuations on target companies, markets, and industries to assess attractiveness of acquisition and divestiture opportunities

-Identified new prospects for the VIP Personnel, Corporate, and Head of State/Government market -Developed a lead generation system for input to transition marketing prospects into sales leads for World Wide Sales (via Salesforce) Analyzed effectiveness of the company’s marketing, advertising, and communications programs and strategies using Search Engine Optimization (SEO) and Search Engine Marketing (SEM) *Specialties include market research, business development, CRM database, and sales collateral development

Collaborated with Strategic Marketing and World Wide Sales to benchmark methods to transition marketing prospects into sales leads (Focused heavily on prospecting the VIP Personnel, Corporate, and Head of State/Government market) Performed analytical study on competitor aircraft in offshore oil market Produced financial and market intelligence by querying data repositories and generating periodic reports for Competitive Intelligence and Sales to turn into new business initiatives Analyzed competitive market strategies through analysis of related product, market, or share trends to support recommendations for enterprise action Produced marketing forecasts, field reports, marketing models, and sales projections on current product lines using Ascend Data and Forecast International Provided Salesforce enterprise wide organizational, streamlined service via unique configuration and standard work maintenance (creation of custom objects and case applications specific to enterprise objectives – both new business initiatives and customer aftermarket support) Assisted in the development of the Customer Relationship Management (CRM) Success Council to enable user adoption and provide unified Salesforce releases

Successfully utilized the combination of sales and marketing tactics to help deliver one holistic marketing strategy in order to quickly build further knowledge, likability, and trust with clients through data-driven methods of communication Developed strategy behind international and national pursuits that guided the acquisition of new business pursuits across the enterprise Responsible for the step-by-step process of proposal construction, as well as the reproduction, modification, and submission of proposals for commercial and military helicopters ________________________________________________ Due to the exceptional exposure that the Integrated Marketing department offered, I was able to work on a number of different projects, for other departments including Communications. Assistant Editor In Chief for the Sikorsky Commercial Links in service to the Head of the Communications Department. Produced the July and August issue of the monthly Sikorsky Commercial Links newsletter which kept commercial aircraft customers informed of events, products, program updates, and new technologies Rendered executive decisions about the textual and graphic content, while simultaneously managing critical deadlines

-Participated in a four-week intensive training program which shadowed certified dentists on a day to day basis within their general practices -Assisted in the weekly mobile clinics which offered free dental hygiene exams and operations to children of lower-income families in Oakland