jennifer nicholas

Executed culturally immersive, once-in-a-lifetime experiences for families vacationing in London and Paris. Partnered with local vendors and experts to allow guests to engage with local traditions through the art of storytelling. Provided 24-hour concierge service by attending to every detail of the trip in regards to transportation, lodging, logistics and insider access to opportunities not available to the general public.

Managed the booking of external and internal clients for Walt Disney World VIP Tour Services. Took care of all aspects pertaining to tickets, dining, and entertainment opportunities through sales techniques, attention to detail, excellent communication and guest service skills.

* Traditions Facilitator: September 2013 – September 2014 * Guest Relations Hostess: October 2011 – March 2014 * Advance Sales Associate – Disney Vacation Club: April 2011 – October 2011 * Brand Marketing Coordinator – Human Resources: February 2007 – July 2008 * Guest Talent Coordinator – Disney Performing Arts: November 2004 – February 2007 * Attractions Hostess – Epcot: May 2005 – November 2006 * Bell Services Dispatcher – Contemporary Resort: September 2003 – May 2005

Responsible for recruiting qualified applicants for admissions to the school in accordance with the state and federal accreditation and Institute policies and regulations, consistent with the highest ethical standards. Manage time and inquiry resources to achieve monthly application, and quarterly and annual enrollment plans. Conduct a high quantity of prospect phone contacts to secure weekly standard appointment set and interview activity, and to conduct follow-up activity with unresolved interviewees and future class applicants.

Responsible for creating and updating station information for all media kits, station profiles, on-air content, one sheets, promotions and events. Provided daily support to the local sales staff by assisting in the placing of media orders for local companies. Assisted in the tracking and inputting of production orders and updating inventory reports.

Helped coordinate premium events; Served as the main corporate contact for thirteen franchise offices by assisting them in daily operational needs. Managed the progress and development of scouts nationwide by providing ideas for success in local markets as well as corporate communication support.

Kforce is a full-service professional staffing firm providing contract and direct hire staffing solutions for hiring organizations and career management for job seekers in finance & accounting. Responsible for selling Kforce staffing solutions to prospective clients in need of Finance & Accounting professionals, Manager to Chief levels. In charge of the planning, execution, cultivation and monitoring of accounts. Business Development activities including sourcing, qualifying clients, identifying potential decision makers, establishing contact relationships, completing company and departmental profiles, working with internal recruiters, marketing candidates, identifying cross-selling opportunities, and scheduling client visits.

Provide personal travel planning and concierge services for Disney Destinations around the world.

Provide top-level customized guest service and experiences by acting as a personal ambassador for guests visiting the Walt Disney World Resort. My knowledge of every aspect of the theme park and resort operations provides a luxury, high touch, seamless and efficient vacation for guests on an individual basis. Assist in the on-boarding and training of all new VIP Tour Guides.

Course work included Production Management and dealt with timelines, budgets, and cash flows; Electronic Media Advertising; Advanced Production Workshop specializing in the weekly production of student produced variety skits; knowledge of studio equipment; some use of analog and digital editing equipment. Activities and Societies: Zeta Tau Alpha, Indiana University Marching Hundred - Redsteppers, Indiana University Dance Marathon Committee, In Motion Dance Company