Jennifer Masie

Jennifer Masie

Group Vice President Full Service @ Sally Beauty Holdings, Inc.

About

Enterprise executive with a track record of leading large-scale transformation across multi-brand, multi-channel organizations exceeding $3B in revenue. I currently lead a $350M division within Sally Beauty Holdings, representing ~43% of enterprise revenue, with responsibility across sales, operations, distribution, marketing, and technology. I oversee a team of 500+ professionals supporting 60,000+ customer accounts across North America. My leadership focus is simple: align people, process, and technology to unlock scalable growth and sustainable performance. Over the past several years, I have: • Led enterprise-wide organizational transformation, including structural realignment and role evolution, reducing turnover to 7.7% • Built a data-driven commercial engine, achieving 98%+ data accuracy and 2x pipeline expectations across the field • Expanded market reach and customer acquisition, exceeding new business targets by 46% • Delivered margin improvement through disciplined operational execution and vendor alignment • Established leadership development and bench planning strategies to support long-term talent pipelines Earlier in my career, I led supply chain, marketing strategy, and brand transformation initiatives, including oversight of a $46M marketing budget and national campaigns across 7,000+ retail locations. In addition to my operating role: • Board of Directors & Treasurer, SBH Inspires — Sally Beauty Holdings’ first public 501(c)(3) foundation supporting individuals impacted by domestic violence and abuse • Executive Sponsor, Diverse Abilities Allies ERG — advancing inclusion and accessibility for neurodivergent individuals and people with disabilities I am passionate about building high-performing teams, creating inclusive environments, and driving enterprise value through disciplined execution and strategic clarity.

Country

United States

City

Frisco

Industry

Retail

Skill

Talent Development, Data-driven Decision Making, Supply Chain Management, Strategy, Sales & Marketing Leadership, Change Management, Operational Excellence, Executive Leadership, Business Transformation, Organizational Process Improvement, Executive Strategy, Data Analysis, Adapting to Changing Business Conditions, Critical Decision-Maker & Problem Solver, Retail Growth & Financial Objectives, Sales & Marketing, Business Development, Vendor Management, Team Leadership, Communication Channels

Experience

CosmoProf Beauty

Group Vice President, Full Service Operations

CosmoProf Beauty

LinkedIn
2022-7 - Present · 4 yrs 3 mos

Plano, TX

Enterprise executive with full P&L accountability for a $350M division representing ~43% of enterprise revenue within a $3.9B organization. Lead a multi-functional business across sales, operations, distribution, marketing, and technology, supporting 60,000+ customer accounts across the U.S., Canada, and Puerto Rico. Oversee a team of 500+ professionals, driving enterprise transformation, commercial growth, and operational excellence through disciplined execution and data-driven decision making. Key Impact: • Led enterprise-wide business transformation, including regional realignment, leadership restructuring, and role evolution (DSC → SBC), strengthening organizational effectiveness and reducing turnover to 7.7% • Built and scaled a high-performance commercial engine, achieving 98%+ data accuracy, full Salesforce adoption, and 2x pipeline expectations (25+ active opportunities per consultant) • Drove market expansion and customer acquisition, exceeding targets with 35 new doors per consultant vs. 24 goal (+46%), significantly increasing market penetration • Delivered margin expansion (+100 bps YoY) through operational discipline, pricing optimization, and vendor alignment • Established enterprise operating cadence, implementing leadership toolkits, QBRs, and KPI-driven performance management across a 500+ person field organization • Strengthened vendor strategy and ROI accountability, aligning top partners to enterprise priorities and measurable return frameworks • Built a scalable leadership pipeline, implementing structured bench planning and succession visibility to support long-term organizational growth • Elevated organizational culture and engagement, driving alignment through leadership summits, communication forums, and talent development initiatives

CosmoProf Beauty

Board of Directors & Treasurer - SBH Inspires

CosmoProf Beauty

LinkedIn
2022-12 - Present · 3 yrs 10 mos

Plano, TX

• Provide financial governance, fiduciary oversight, and strategic direction • Help define mission and long-term philanthropic strategy • Focused on supporting individuals impacted by domestic violence and abuse

CosmoProf Beauty

Executive Sponsor - Diverse Abilities Allies ERG

CosmoProf Beauty

LinkedIn
2024-7 - Present · 2 yrs 3 mos

Plano, TX

• Champion inclusion for neurodivergent individuals and people with disabilities • Drive awareness, accessibility, and engagement initiatives • Foster an inclusive culture enabling employees to contribute at their highest potential

Sally Beauty

Chief of Staff and Vice President, Supply Chain

Sally Beauty

LinkedIn
2020-3 - 2022-7 · 2 yrs 5 mos

Denton, TX

Enterprise leader responsible for supply chain strategy, operational performance, and executive alignment across a complex North American distribution network. Partnered directly with executive leadership to translate enterprise priorities into execution across logistics, procurement, and distribution. Led operations across 11 distribution centers and 1,200 associates, ensuring continuity, safety, and service performance during a period of significant disruption and market volatility. Key Impact: • Directed end-to-end supply chain strategy, aligning inventory, capacity, and supplier performance to support enterprise growth objectives • Built KPI-driven operating model across suppliers, warehouses, and regions, improving visibility into working capital, service levels, and risk • Led cross-functional execution during a period of unprecedented disruption, maintaining operational continuity and stabilizing service performance • Partnered with executive leadership to translate strategic priorities into actionable plans across procurement, logistics, and distribution • Supported the launch and operationalization of a 500K sq. ft. automated distribution center, aligning teams, systems, and processes for scale • Strengthened supplier performance management and risk mitigation strategies through data-driven decision making

Sally Beauty

Vice President of Marketing Strategy and Operations

Sally Beauty

LinkedIn
2019-5 - 2020-3 · 11 mos

Denton, TX

Enterprise marketing leader responsible for driving commercial growth, brand strategy, and customer engagement across a multi-channel retail organization. Led strategic planning and execution across marketing, operations, and cross-functional teams to strengthen brand positioning and accelerate revenue performance. Oversaw a $46M marketing budget and led initiatives spanning national advertising, retail experience, and integrated multi-channel campaigns. Key Impact: • Led enterprise-wide brand transformation, delivering a full rebranding strategy that increased brand relevance and drove positive ROI • Directed development and execution of a new concept store strategy, achieving double-digit sales growth in key markets • Managed and optimized a $46M marketing investment portfolio, improving efficiency and aligning spend to measurable business outcomes • Secured $1.4M in capital savings through strategic vendor partnerships and media trade agreements • Built integrated, multi-channel marketing strategies across retail, digital, and local markets to drive customer acquisition and engagement • Partnered cross-functionally with operations, merchandising, and finance to align marketing initiatives with enterprise growth priorities • Established disciplined planning processes and execution frameworks to improve campaign effectiveness and organizational alignment

Sally Beauty

Senior Director, Marketing Strategy and Operations

Sally Beauty

LinkedIn
2018-4 - 2019-5 · 1 yr 2 mos

Denton, TX

Senior marketing leader responsible for enterprise brand strategy, integrated campaign execution, and cross-functional alignment across a multi-channel retail organization. Partnered closely with executive leadership to define brand positioning, optimize marketing investment, and drive customer growth. Led strategic initiatives spanning brand transformation, new store concepts, and integrated marketing planning across retail, digital, and product channels. Key Impact: • Led a comprehensive enterprise rebranding initiative, including customer research, market analysis, and go-to-market strategy, resulting in a modernized brand identity and stronger market positioning • Developed and executed a new concept store strategy, driving double-digit sales growth in key markets • Increased ROI and performance of new and remodeled stores through strategic positioning and integrated marketing support • Directed cross-functional product and marketing initiatives, aligning merchandising, operations, finance, and training to support enterprise priorities • Redesigned the media planning process, improving strategic alignment, lead times, and cross-channel execution effectiveness • Led agency selection and procurement process, managing RFP development, executive presentations, and final partner selection within an accelerated timeline

Sally Beauty

Director Marketing Operations

Sally Beauty

LinkedIn
2016-3 - 2018-4 · 2 yrs 2 mos

Denton, TX

Marketing leader responsible for driving customer engagement, brand preference, and sales growth through integrated, multi-channel campaigns across retail, digital, and social platforms. Led development and execution of enterprise-wide promotional strategies, aligning marketing initiatives with business objectives to increase traffic, conversion, and customer loyalty. Key Impact: • Directed integrated marketing campaigns across stores, e-commerce, digital, and social channels, driving increased traffic and customer engagement • Partnered cross-functionally with merchandising, operations, and external agencies to develop cohesive promotional strategies aligned to enterprise priorities • Managed advertising and promotional budgets, optimizing spend allocation to maximize campaign performance and ROI • Leveraged marketing analytics to continuously refine campaign effectiveness and improve conversion outcomes • Led and developed marketing team members, strengthening execution capabilities and performance

7-Eleven

Senior Marketing Manager

7-Eleven

LinkedIn
2012-7 - 2016-3 · 3 yrs 9 mos

Irving, TX

Marketing leader responsible for national and regional strategy for fresh food across a large-scale retail network of 7,000+ stores and 4,000+ franchisees. Drove integrated marketing initiatives across in-store, digital, and media channels to increase traffic, sales, and brand engagement. Key Impact: • Developed and executed a large-scale conversion marketing strategy across 1,600+ stores, increasing average daily sales by $107 per location • Led localized market strategies that delivered 14% sales growth in key regions and reversed declining performance in underperforming markets • Built and launched geo-targeted digital and social campaigns generating 5M+ impressions and a 9% sales lift • Partnered with cross-functional teams including product, procurement, and franchise operators to align marketing initiatives with business performance goals • Managed agency relationships and campaign execution across multiple channels, ensuring consistency and effectiveness at scale

Education

The University of Texas at Dallas

The University of Texas at Dallas

LinkedIn

Business Administration and Management, General

2020-8 - 2022-5 · 1 yr 10 mos
Baldwin Wallace University

Baldwin Wallace University

LinkedIn

Business Administration, Management and Operations

2003-6 - 2007-7 · 4 yrs 2 mos
The Wharton School

The Wharton School

LinkedIn

Jennifer Masie's Contact Information

Email

******@***.com

Phone

(**) *** ****

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