Jennifer Brink, MBA, SPHR

Directs Human Resources and Corporate Recruiting Teams. Coordinates activities across the organization with one or more departments such as Operations, Accounting, Benefits, Marketing, Tech, and major divisions of the business. Aids the President in formulating and administering organization policies by performing the following duties personally or through subordinates. Analyzes operations to evaluate the performance of the company and its staff in meeting objectives, and to determine areas of potential cost reduction, program improvement, or policy changes. Reviews analyses of activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives. Interprets and explains policies, rules, regulations, and laws to members of the organization. Ability to address and identify problems/exceptions and troubleshoot or resolve as required. Prepares and presents reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services. Confers with executive-level managers and other administrative personnel to review achievements and discuss required changes in goals or objectives resulting from current status and conditions. responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Serve on the CyberCoders Diversity Equity & Inclusion (DEI) Committee, CyberCoders Compensation Committee, CyberCoders People Development Committee, ASGN Compliance Steering Committee, ASGN 401(k) Committee, ASGN Corporate Social Responsibility (CSR) Committee, and ASGN SuccessFactors Governing Board, ASGN CCPA OneTrust Governing Board, and other management committees.

- Partner with internal clients in multiple locations to provide practical, consistent, and proactive support, direction, and advice. - Identify needs and recommend solutions that drive workforce improvement stemming from personal observation survey results, and/or management direction. - Participate and assist with coaching and counseling of employees and management; this may include, but is not limited to, performance discussion, career guidance, and other HR related areas. - Administer division core HR programs, employee relations, exit interviews, and headcount/turnover reporting, payroll liaison, and onboarding. - Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures - Ensure the proper maintenance and communication of records as required by law and in accordance with established Sarbanes Oxley (SOX) controls related to Human Resources activities. - Manage onboarding process, including offer letters, new hire packets, and benefits enrollment. - Conduct exit interviews to identify reasons for employee termination. - Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, and employee relations.

• Provide on-site employee relations support during consolidation of locations and staff. • Consult with senior-level management to create fair and consistent HR policies and procedures aligned with continuous improvement project measurements and goals. • Work closely with company owner to evaluate new business venture in the Human Capital Management field. • Conducted audit of employment practices and policies of local non-profit; developed handbook and policy updates in compliance with local, state and federal guidelines.

• Served as payroll, HR, and safety manager of 65 employee manufacturer of sensors and process control automation for use in the biopharmaceutical industry. • Teamed with senior leaders to identify communication, process and cultural adjustments necessary in the areas of organizational design, change management, leadership, employee development, policies, and compliance.

• Partnered with owner to develop vision, culture and initiatives resulting in increased gross revenue. • Provided HR support for diverse client base in industries including healthcare, manufacturing and technology. • Professionalized Administrative Services Outsourcing department (benefits, 401K, workers compensation, HR and payroll administration) which increased annual revenue of ASO clients by 289% in 2012 and an estimated 192% in 2013. • Continuously stayed abreast of changes in federal, multi-state and local labor laws to support more than 370 employees in 41 states.

Served as Lead Enumerator verifying Enumerator work quality and ensuring deadlines met for project completion in assigned area

• Facilitated management changes, resolving personality conflicts and interfacing with management on HR issues. • Identified training, teambuilding and customer service needs; recommended solutions to management.

• Managed the operation of 320-capacity, family-style restaurant by handling employee scheduling, hiring and firing, and discipline. • Implemented standards, product quality and cleanliness by inciting decisiveness with guest interaction and experience.

• Supported in the event planning of fundraising efforts for the Foundation.

• Acted as liaison between employees and insurance providers to resolve benefit related problems and ensure effective utilization of plans and positive employee relations in absence of Benefits Coordinator. • Administered new hire training and orientation including ISO 9000 modules. • Coordinated manager retreats and conferences.

President, Gamma Phi Beta Sorority, Zeta Theta Chapter Dean’s Scholarship (Academic) President of the Year (Pepperdine Greek Awards)

• Leadership & Organizational Behavior, Negotiation & Conflict Resolution; Regulatory & Ethical Environment of Business

Brandman University SHRM Essentials of Human Resources Management Certificate

HR and the Law