Jennifer Goforth

Managing Partner

About

I am a transformation executive whose career has been defined by stepping into the hardest, least‑defined roles inside one of the world’s largest enterprises. For more than two decades at General Motors, I was repeatedly hand‑selected to lead organizations through uncertainty, build new capabilities from zero, and create clarity where no playbook existed.My leadership spans a $10.1B global P&L, workforces of 1,000+ across six countries, and enterprise‑wide transformations during periods of disruption, technological change, and leadership transition. I bring a rare blend of technical depth (EVs, aftersales, engineering), commercial acumen, and board‑level governance — a combination that enables me to stabilize systems, accelerate performance, and align stakeholders quickly.I’ve built start‑up‑like business units inside a Fortune 50, launched first‑time workforce programs that scaled nationally, modernized global operating models, and led multi‑region EV platform development. Whether the mandate is zero‑to‑one creation, turnaround, or organizational modernization, I thrive in environments where clarity, speed, and disciplined execution are essential.As Board Chair of I‑CAR and Trustee of the SAE Foundation, I bring governance fluency, CEO‑succession experience, and a deep commitment to mission‑driven impact. I partner effectively with boards, regulators, investors, and community stakeholders to translate strategy into trust, alignment, and long‑term value.I am dedicating my next chapter to organizations whose missions carry profound human consequence — places where equity, dignity, and resilience must be built into the system. I bring enterprise rigor, start‑up agility, and a human‑centered approach to teams navigating inflection points and shaping what comes next.

Country

United States

City

Warren

Industry

Automotive

Skill

Cross-functional Problem Solving, Executive Communication & Investor Readiness, Platform Strategy & Technical Roadmapping, Zero‑to‑One Business Build, New Market Entry & JV Leadership, Predictive Analytics & Risk Mitigation, EV Lifecycle Strategy, Executive Leadership, Board Governance & Fiduciary Stewardship, Enterprise Transformation, Global Operations Leadership, Culture & Capability Building, Strategic Planning, Change Management, Global Cross-Functional Team Leadership, P&L Management, Stakeholder Engagement, Revenue Growth Strategy, Pricing & Margin Optimization, Customer Experience Strategy

Experience

Managing Partner

Goforth & Konkel Advisory LLC

2026 - Present

Michigan, United States

• Leading a boutique advisory practice focused on transformation, operating model design, and mission‑aligned systems change. • Supporting corporate, nonprofit, and education-sector clients with strategy, workforce innovation, and customer‑centric execution. • Blending 30 years of Fortune 50 leadership with board governance experience to accelerate organizational clarity, capability, and impact.

Executive Director North America Customer Care & Aftersales - Sales and Marketing

General Motors

2024-4 - 2025-12 · 1 yr 9 mos

Warren, MI

Led a $10.1B global revenue portfolio for GM’s aftersales business across all brands, supporting 4000+ dealers, wholesalers, including ACDelco direct and national accounts.

Executive Director Global Aftersales Engineering and Service Operations

General Motors

2022-1 - 2024-4 · 2 yrs 4 mos

Warren, MI

Directed a global engineering workforce through GM’s EV transition, building the company’s first scalable EV service and remanufacturing model. Unified global operations, modernized decades‑old digital systems, and delivered major cost, quality, and productivity gains. A zero‑to‑one leadership role requiring rapid alignment across regions, functions, and technology platforms.

Director - Global Aftersales Mechanical Engineering

General Motors

2020-8 - 2022-1 · 1 yr 6 mos

Warren, MI

Led global engineering teams to reduce warranty risk, advance circular‑economy strategies, and improve long‑term customer cost of ownership. Shifted a 150‑person organization from reactive, post‑launch support to proactive, design‑integrated engineering. Strengthened cross‑regional execution and elevated the team’s technical influence across the enterprise.

Chief Engineer - Battery Electric Vehicles

General Motors

2016-11 - 2020-8 · 3 yrs 10 mos

Shanghai, China

Bolt EUV (BEV Gen 2.5) and Blazer EV (BEV Gen 3) (ISP-International Service Personnel) Oversaw end‑to‑end development of next‑generation EV platforms in GM’s largest international market. Navigated complex JV dynamics, secured major capital agreements, and stabilized programs through high‑ambiguity architectural pivots. A “snowflake” assignment requiring cultural fluency, strategic negotiation, and rapid recovery of launch risk.

Director - Global Accessories Engineering & Program Management

General Motors

2014-4 - 2016-10 · 2 yrs 7 mos

Warren, MI

Built a start‑up‑like business inside GM, scaling revenue and launching high‑margin product lines. Accelerated product availability, strengthened dealer profitability, and modernized team structure and culture. A zero‑to‑one commercial role that blended innovation, operational discipline, and enterprise influence.

Vehicle Line Director and Chief Engineer - Battery Electric Vehicles

General Motors

2011-3 - 2014-4 · 3 yrs 2 mos

Seoul, South Korea

Spark EV (BEV Gen 1) and Bolt EV (BEV Gen 2) (ISP-International Service Personnel) Owned global EV platform strategy for Spark EV and Bolt EV, establishing the flat battery pack architecture that became GM’s electrification foundation. Repositioned EVs from niche to mainstream customers.

Chief of Staff - Global Product Development

General Motors

2009-9 - 2011-2 · 1 yr 6 mos

Detroit, MI

Served as a core technical architect for GM’s IPO, validating engineering and product risks under intense public and regulatory scrutiny.

Release Engineer HESS

General Motors

2008-11 - 2009-8 · 10 mos

Warren, MI

Hybrid Energy Storage Systems - design and release responsibility for high and low voltage electrical parts within HV Battery Pack including batter disconnect unit and manual safety disconnect.

Engineering Specialist

General Motors

2008-4 - 2008-10 · 7 mos

Milford, Michigan, United States

Vehicle Dynamics Center - responsible for ride and handling development tests and global correlation for small and mid-sized global vehicles.

Electrical Integration Team Lead

General Motors

2006 - 2008 · 2 yrs

Warren, MI

Full Size Truck 2Mode Hybrid Team, supporting launch in Arlington, TX Led cross‑functional Issue Resolution Teams to rapidly identify, prioritize, and close high‑risk technical and launch issues, ensuring program readiness, quality, and executive‑level alignment across engineering, manufacturing, and supplier organizations.

Program Manager

General Motors

2004 - 2006 · 2 yrs

Warren, MI

A World In Motion Led GM’s enterprise AWIM STEM program by doubling volunteer participation and partnering with SAE, school districts, plant teams and partner corporations to standardize training and create ready‑to‑use classroom materials—reducing prep time and enabling volunteers to deliver higher‑impact STEM experiences to thousands of students

Supervisor & Business Manager

General Motors

2002 - 2004 · 2 yrs

Pontiac, MI

Pontiac Assembly Center - Trim & Final First‑Line Supervisor: Lead 80+ hourly team members on the plant floor to execute safe, high‑quality, on‑time production by resolving issues in real time and ensuring daily performance targets are met. Business Manager: Responsible for Final and End-of-Line, managing cost, staffing, equipment readiness/install, and cross‑functional alignment to deliver safety, quality, and throughput results.

Manufacturing Integration Manager

General Motors

2000 - 2002 · 2 yrs

Troy, MI

Wilmington Assembly - General Assembly Led a team of manufacturing engineers to integrate product design, tooling, automation, and plant operations into a unified production system that delivered safe, high‑quality, on‑time vehicle launches while strengthening enterprise‑level leadership in systems thinking and large‑scale operational execution.