jennifer smith

community education and mentorship coordinator

About

Community engagement director with expertise in social, recreational, and cultural programming and skilled at customer retention management, negotiation, training, and complex scheduling. Experienced in nonprofit settings with a passion for volunteer management.

Country

united states

City

woodville

Industry

education management

Skill

staff development, teaching, curriculum development, microsoft office, recruiting, mentoring, educational leadership, curriculum design, event management, marketing, budget monitoring, project coordination, hiring personnel, training, liaison, sales, workshop development, policy analysis, business development, leadership, community outreach, social media outreach, team building, customer service, public speaking, management, strategic planning, event planning, social media, volunteer management, marketing strategy, microsoft excel, social media marketing, nonprofit organizations, editing, program management, customer retention, project management, customer relationship management, program development, public relations

Experience

program coordinator

peaceful living

2010-9 - 2011-5 · 9 mos

* Analyzed state, county, and business policies and procedures for regulation compliance. * Acted as liaison between business and social service organizations. * Assessed prospective client's needs and developed plans of care for new service placement using * consultative client centered approach. * Scheduled, managed, and mentored staff base of 25.

sales consultant

saturn of st paul

2006-11 - 2010-5 · 3 yrs 7 mos

* Guided sales process including loan applications, titling, and internal procedures. * Utilized CRM (Customer Retention Management) database program to guide daily, weekly, monthly * and yearly goals and processes. * Achieved 2nd place position on sales team in intangible sales. * Achieved 100% satisfaction rating in consultative sales surveys. * Marketed corporate goals through workshops, trade shows, and telephone.

community education and mentorship coordinator

mmsd

2011-5 - Present · 15 yrs 5 mos

Leadership and management of marketing, development, delivery, and evaluation of community education services and mentorship programming. Develops social, educational and cultural programming for adults and youth while recruiting and training force of more than 140 volunteers and employees. Building collaborative relationships with internal and external stakeholders to maintain organization objectives, while managing digital, print, and person to person communication.