Jennifer Shiuan, PHR

• HR Systems Administrator – Super User on company master HR system (OUR SOURCE™/SAP). Responsible for training, reporting and troubleshooting for multiple HR Systems. Provided on-going guidance to employees and management on company policies and practices related to data management. • Compliance Administrator – Responsible for tracking all HR mandatory training; performs audits of HR data (I-9, Secrecy/Non Competition Agreements, Employee Files); responded to all required Government agencies/correspondence (EDD, Dept of Labor, Child Support Services, etc); Affirmative Action Plan Administrator; Records Retention Coordination. • New Employee On-Boarding – Conducted New Employee Orientations (NEO). Worked with Johnson & Johnson Recruiting Services, Hiring Manager and IT to coordinate process so that each new employee is successfully oriented and on-boarded in the system. Designed and re-designed program based upon need. Ensured all new employees complete required paperwork and submit such paperwork for processing as required. Reviewed NEO and on-boarding process on a regular basis to identify and make process improvements.

• Coordinated and conducted bi-weekly New Employee Orientations for all in-house, sales and temporary employees. • Assisted with a manufacturing personnel layoff affecting more than 40 employees. Prepared severance packets and coordinated notification meetings, to facilitate a stress-free, smooth transition for both the company and employee. • Assisted with the planning of company events including the Holiday Luncheon for 500 employees, the Perfect Attendance Luncheon for 80 employees, and Bring Your Child to Work Day for 60 children. • Managed the ongoing audit of I-9 forms, secrecy agreements, personnel files, safety inspections and Sarbanes-Oxley (SOX) audits, which ensured company compliance. • Assisted management with compensation planning and the auditing of reports to ensure accuracy of employee information in company systems. • Assisted with the preparation of the annual Affirmative Action Plan (AAP), analyzing company and diversity statistics, bringing awareness to the company’s strengths and areas for improvement.

• Editor for the department’s internal marketing newsletter – released bi-weekly, company-wide to inform employees of new marketing initiatives, projects, and products. Coordinated to consolidate diverse data and information into one easy-to-read document. • Assisted with the marketing newsletter’s template design, layout and format; once created, utilized the template to build, compile and edit marketing content. • Created key sales tools for new product launches (e.g., Product Information Package, Customer Letters, Product Sole Source Justification, and Frequently Asked Questions). • Organized the annual Clinical Advisory Council Meeting with a budget of 35K; coordinated all meeting logistics and guest travel arrangements for both internal employees and external company customers (hospital administrators). • Successfully maintained and tracked the department’s budget, including monthly accruals. Provided the department with maximum exposure to year-to-date spending and current balances. • Responsible for processing purchase orders through the ARIBA accounts payable / purchase order system. • Management of the company’s onsite Visitor Program, hosting customers, affiliates, and government officials (e.g., new product demonstrations, touring manufacturing facilities, and building business relationships). • Developed the department’s marketing scorecard (for both U.S. and Global objectives) to capture all financial and non-financial targets and deliverables.

Recruitment & Compensation: • Staffing: Led efforts to recruit and hire over 75 employees, in one year, • Recruitment System: Rolled out and maintained new on-line recruiting system. Trained HR staff and frontline managers on utilization and capabilities. • College Relations: Managed all college relations activities, including the recruitment and placement of over twenty undergraduate and graduate student interns & co-ops company-wide. • Temporary Staffing: Managed a temporary staff of up to 60 employees, partnering with multiple temporary agencies. • On-Boarding: Performed all New Hire Orientations with employees & company management. • Headcount: Maintained an accurate headcount process, while interacting monthly with the VP, HR & CFO. • Compensation: Managed the company’s compensation employee information database, maintaining compensation system parameters and organization structure features. Compliance: • Employee Handbook: Developed and maintained the company’s online Employee Handbook; integrated current company, state & federal policies. • Sarbanes-Oxley (SOX): Partnered with senior management in Finance and Information Management to develop internal audits and tests to meet SOX compliance. • Equal Employment Opportunity (EEO) / Affirmative Action (AA): Acted as the company’s EEO & AA plan coordinator, analyzed company statistics, completed Vets-100 and EEO-1 applications. Employee Programs: • Community Service: Designed and implemented the company’s first community service program; led a committee of fifteen employees to roll-out various activities. • Financial Aid: Managed the company’s Financial Aid to Education program, with over 30 enrolled; responsibilities included reviewing program applications with senior management and managing reimbursement applications. • Diversity: Executed the company’s first Diversity Fair, led a team of seven employees to develop plans for launching Johnson & Johnson sponsored affinity groups locally.