Jennifer Prill
Director of Operations @ Chrispy Media Group
About
“A leader’s strength is inspiring greatness in others.” – Ahsoka Tano 🧡I’ve built a reputation of being “the calm in the chaos”. The person who keeps businesses running smoothly while building real, soul-filled connections.With 15+ years across executive leadership support, business operations, marketing, wellness, esthetics, and veterinary care, I bring a rare mix of operational precision and emotional intelligence.I love supporting visionary leaders, strengthening systems, and creating environments where teams and clients feel steady, valued, and empowered.My background blends structure with soul:• 15+ years in operational leadership & executive support• 20 years of relationship building & community engagement• 15+ years teaching and training across wellness, yoga, movement, and nutrition• 7 years in veterinary surgical and outpatient care, plus animal rescue workI move seamlessly between strategy and execution - developing business initiatives one moment and leading a wellness class the next. I’m wired to build, stabilize, and elevate - especially in purpose-driven, wellness-focused spaces where integrity and community matter.If you’re building something meaningful and need someone who can strengthen the foundation while elevating the experience - let’s connect.
United States
Grand Rapids
Marketing & Advertising
Social Engineering, Threat & Vulnerability Management, Security Policy, Security Incident Response, Anti-phishing, Multi-factor Authentication, Information Security Awareness, Data Privacy, Risk Management, Business Continuity, Cybersecurity, Project Implementation, Budgeting, Marketing Project Management, Confidentiality, Microsoft Outlook, Spreadsheets, Multi-task & Handle High-volume Workloads, Task Management, monday.com
Experience
Director of Operations
Chrispy Media Group
Grand Rapids Metropolitan Area
•Lead day-to-day operations for a marketing agency, coordinating across media, social, and video teams •Manage client relationships, ensuring projects are delivered on time and maintaining high satisfaction •Oversee project timelines, internal workflows, and team coordination to improve efficiency •Handle media buying coordination, including vendor communication and campaign execution •Serve as primary point of contact for resolving client and internal issues •Support business development efforts through client communication and account management •Train and mentor new team members on internal processes and tools •Streamline processes and improve organization across multiple active projects
200HR Registered Yoga Teacher
Grand Rapids, MI
Yoga instruction for studio and in-home sessions, class or private options offered. Yoga forms include Vinyasa, Ashtanga, Buti, Kundalini, and Yin, with client focus on everything from weight loss to strength, balance, pregnancy and postpartum, and flexibility training.
Social Media Manager/Sales Associate
Rockford Hemp Co.
Rockford, MI
•Managed in-store customer experience, providing product recommendations and support •Maintained and updated social media accounts to increase engagement and brand awareness •Handled inventory ordering and merchandising based on sales trends •Processed transactions and supported daily store operations
Executive Assistant
Kindness Powered Skincare
Grand Rapids, MI
•Supported founders with daily operations across marketing, inventory, and customer service •Managed scheduling, reporting, and internal coordination across multiple departments •Assisted with social media, employee training, and warehouse/shipping operations •Created presentations and reports to support business decisions •Assisted master aesthetician/founder during appointments as a state-approved apprentice throughout employment
Project Assistant
Forward Control Software
Grand Rapids, MI
•Coordinated between designers, developers, and clients to support project delivery •Created wireframes and documentation to clarify project requirements •Tracked project progress and ensured deadlines were met •Organized communication and tasks using project management tools
Surgical/Outpatient Veterinary Nurse
Northland Animal Hospital
Rockford, MI
•Assisted in surgical and outpatient care, supporting veterinarians and medical staff •Managed client communication and education regarding care and treatment plans •Maintained detailed records, inventory, and daily operational tasks •Handled scheduling, billing, and administrative responsibilities
Pole/Yoga Instructor & Marketing Manager
Flirt Fitness
Grand Rapids, MI
•Led group fitness classes and trained clients in multiple disciplines •Managed social media and marketing efforts to increase client engagement •Coordinated events, promotions, and brand communications •Supported team training and onboarding
Education
Taylor University
Cornerstone University
Jennifer Prill's Contact Information
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