jennifer moreno

recruiter

About

Experienced Recruiter with a demonstrated history of working in the warehousing industry. Skilled in Microsoft Word, Computer Literacy, Sales, Communication, and Customer Satisfaction. Strong human resources professional with a Criminal Justice Associate of Applied Science focused in Criminal Justice/Law Enforcement Administration from Brightwood College.

Country

united states

City

indianapolis

Industry

staffing and recruiting

Skill

customer service, microsoft office, sales, powerpoint, team leadership, leadership, strategic planning, microsoft excel, microsoft word, teamwork, time management, customer satisfaction, outlook, call centers, account management, public speaking, data entry, customer experience, english, spanish, english to spanish, legal assistance, recruiting, problem solving, communication, administrative assistance, computer literacy, administration

Experience

immigration paralegal

culwell legal

2016-6 - 2016-12 · 7 mos

recruiter

abacus staffing

2017-7 - Present · 9 yrs 3 mos

callcenter agent

government payment service, inc. (dba govpaynet)

2014-2 - 2016-3 · 2 yrs 2 mos

My Responsibilities at GovPayNet include but are not limited to: Acting as a weekend team leader, bilingual customer service representative (English & Spanish), maintaining customer satisfaction, and processing payments. Our call center handles over 1000 calls per week. It assists customers with payments for various government agencies. I have heavy Inbound and Outbound call experience, excellent communication skills (both verbal and written), excellent organizational and problem-solving skills, excellent computer skills, and I am proficient in MS Office Programs. I provide excellent customer service support to all customers in a timely and friendly manner and prioritize as well as complete tasks within assigned deadlines