jennifer moreland

Provide project and administrative support to Chief Integration Officer and Project Manager during initial integration of UVM Health Network. Coordinate workgroups of over 100 physician and healthcare leaders. Schedule meeting times, locations, phone and video conferencing and coordinate catering. Manage project documents including agendas, meeting minutes, summaries and data on project SharePoint site. Create and maintain master calendar of meetings, report outs and events. Design project information packet for all members.

Maintained patient appointment scheduling system. Answered phones and patient inquiries. Processed patient registration and confirmed health insurance coverage. Accurately recorded patient vital statistics, symptoms, status and medical history. Administered manual and physiotherapies. Communicated chiropractic education and home self-care. Conducted sports physicals. Set up lab for blood & urine testing. Assisted with animal chiropractic procedures. Transcribed patient medical records post-visit. Processed co-payments, insurance claims and outstanding balances.

Managed daily operations and staffing of local coffee roaster with multiple locations. Developed and implemented company-wide operational manual including company procedures and policies. Created training manuals. Conducted employee interviewing, hiring, training & evaluation. Scheduled team of up to 25 employees. Supervised cash reconciliation, ordering, receiving, inventory, cleaning, repairs & maintenance. Updated menus and created daily specials to engage customers while maintaining food costs.

Designed, created and reproduced clay tiles. Installed public & private art projects and murals. Provided customer service. Set up gallery exhibits and displays. Sold art and clay tiles. Handled tile and art packing, shipping & receiving.

Planned, organized and executed destination weddings, retreats, vacation groups and sporting events. Oversaw daily office operations; answered phones and addressed customer inquiries. Acted as point of contact for clients throughout event planning process. Communicated event schedule and details to event staff and vendors. Scheduled and supervised event staff. Coordinated with vendors during planning and on day of events. Scheduled and supervised housekeeping staff for multiple properties. Managed and processed reservations for all company-owned properties including private estates, private homes, hotel and bed & breakfast. Processed client invoices for lodging reservations, events and catering.