jennifer manning

global customer service representative

About

I am a self starter and a born leader but can also work very well amongst a team of like minded creative individuals. I am passionate about what I do once I know that it's something that I can make a real impact in. I am an incredibly strong willed and like minded woman that knows what she wants and loves to work at making things happen. I am a hard worker that is also competitive, an outside the box thinker with a creative mind and heart. I am a laid back person but can be aggressive when the time is right.

Country

united states

City

yonkers

Industry

financial services

Skill

microsoft office, account management, analytics, brand development, bloomberg terminal, bloomberg software, customer service, compliance, microsoft excel, public speaking, sales, research, data analysis, salesforce.com, leadership, financial services, training, global customer service, telecommunications, corporate finance, lexis, e learning, bookkeeping, quickbooks, consulting, research design, academic advising, political science, policy analysis, political campaigns, student recruiting

Experience

enrollment counselor

university of phoenix

2007-1 - 2009-1 · 2 yrs 1 mo

Called prospective students who expressed interest about the university. Organized appointments with students in our online and ground campus programs. Enrolled students in nursing, business and management courses. Participated in open houses and campus events.

constituent liasion

new york city council

2005-1 - 2007-1 · 2 yrs 1 mo

Managed constituent requests and prepared follow-up correspondence regarding housing applications. Organized community events for candidate which increased her visibility and enhanced her public image. Answered phones calls about drafted comprehensive reviews of City Hall projects and city legislation.

global customer service representative

bloomberg lp

2009-1 - Present · 17 yrs 9 mos

* Provided financial aid data and software information to business clients. * Assisted customers in the maintenance & support of the Bloomberg software system. * Answered all incoming calls from clients and forwarded them to sales and technical services.

Education

city university of new york - brooklyn college

political science and government

2001-1 - 2006-1 · 5 yrs 1 mo

Tutored students in math and reading. Helped lobby politicians for better education and affordable housing. Helped constituents with applications for housing and financial aid. Helped young women with resources to improve their lives. Attended meetings with politicians, lawyers and educators. Activities and Societies: Kingsman Newspaper, NYPIRG, Political Science Club, Political Science Journal, Debate Team