Jennifer Little

HR Advisor that addresses and mediate employee concerns, grievances and conflict to promote a positive work environment. I also attend and participates in employee disciplinary meetings, terminations, and investigations. I manage complex employee relations issues with sound judgment, professionalism, and confidentiality. I provide guidance on HR/company policies and procedures fairly across the organization. Skilled in managing priorities, meeting deadlines, and working independently in a fast-paced, remote environment supporting multiple sites. Facilitates the orientation sessions for new hires.

Active Security Clearance

Manage assigned tables to provide excellent customer service in the delivery of food, beverages and other customer requested services. Reconcile tickets at the end of each shift to accurately account for all money collected. Promptly respond to customer complaints to ensure the highest level of customer satisfaction. Gained and maintained clientele of regular customers through reputation as an excellent server. Effectively utilized marketing strategies to up sell items and become top seller in the section. Provide assistance to other servers and restaurant staff, as required. Ensure restaurant is clean and properly stocked at the end of each shift.

Ensure proper coding for paid time off, vacation and unpaid time. Accurately processed the bi-weekly payroll for over 1000 associates. Compiled data on spreadsheets for distributions of daily reports. Provides extensive on-the-job training and attentive supervision to on boarding human resource assistants. Implemented Standard Operation Procedures and coach managers on how to conduct behavior-related conversations with employees. Assist with on boarding and exit of employees. Answers employee questions regarding policies, benefits, and safety standards. Provides support in all other HR initiatives.

Monitored the applicant tracking systems for candidate progression and accuracy. Providing follow-up correspondence for candidates recruiting status via phone and email. Presented New Hire Orientation and fielded employee questions on benefits and payroll. Marketing and conducting job fairs in the surrounding areas. Teamed with department managers to ensure optimal staffing levels.

Administrative duties including transferring incoming calling to the right partner/department Follows policies and procedures for all activities including check ins with guest. Entering inventory and other data entry for warehouse. Emailing & mailing out invoices, and assisting in accounts reconciliation. Miscellaneous projects/duties assigned by HR and management