Jennifer Hair

Provide photographic coverage for variety of events including family portraits, weddings, corporate events and senior portraits. • Successfully meet and exceed customer expectations during both service and product delivery. • Write blog posts for www.wildhairphotography.com/blog and maintain website. • Provide artistic consultation for photography developing and display. • Design custom pieces for customers including announcements, holiday cards, newsletters, logos and web art.

Director of Aquatics and Family Programs Provide management and leadership of branch aquatics and learn to swim programs and family programming. • Supported Adventure Guides (Indian Guides) leadership, organized and lead group activities including weekend campouts, and local activities including movie night and rocket launch. • Recruited, trained and retained volunteers and volunteer leadership for various programs. • Planned and executed the branch Family Fun Night in October 2012, which broke attendance records from past years. • Successfully participated in all required trainings and meeting for position. • Worked within the local community to garner support for the YMCA and programs. • Designed print pieces for various programs and events.

Director of Aquatics and Family Programs Provide management and leadership of branch aquatics and learn to swim programs and family programming. • Supported Adventure Guides (Indian Guides) leadership, organized and lead group activities including weekend campouts, and local activities including movie night and rocket launch. • Recruited, trained and retained volunteers and volunteer leadership for various programs. • Planned and executed the branch Family Fun Night in October 2012, which broke attendance records from past years. • Successfully participated in all required trainings and meeting for position. • Worked within the local community to garner support for the YMCA and programs. • Designed print pieces for various programs and events.

Communications (Print) and Yearbook Provided monthly newsletter and calendar for the 2009/2010 and 2011/2012 school years, and served as Yearbook Chairperson for the 2009/2010 school year. • Successfully met deadlines for both monthly newsletter and yearbook projects. • Researched and wrote articles for the monthly newsletter, and edited copy submitted by others. • Coordinated with board members and school faculty to ensure calendar of events was complete and accurate for all student and school activities. • Designed and compiled over 30 page hardcover school yearbook. Took majority of candid photos of students for the school year, and worked with parents, teachers, and faculty to ensure complete activity coverage. • Managed yearbook sales and fulfillment with faculty and school staff.

My tenure with the American Red Cross spanned over 15 years. My experience includes developing, promoting and managing community programs in aquatics, health and safety, and disaster response and recovery. I also worked with volunteer staff members, building teams of 3 to over 2,000, to serve as instructors, shelter workers and mental health professionals. • Collaborated with peers (both paid and volunteer) to develop, promote and deliver community programs. • Developed systems to monitor and ensure quality instruction for aquatic, first aid, and disaster training classes taught throughout the Dallas Area Chapter. • Developed process to identify, recruit, and develop volunteer and paid instructors as needed. • Managed pool of paid and volunteer instructors (6 to 200+ individuals). • Organized and served as community liaison for the Disaster Mental Health Coalition, Partner Shelters, Know Before You Go, and other community initiatives. • Served as program lead for all Mass Care activities in the Dallas Area Chapter, which included preparing to feed and shelter 50-20,000 people. • Served as organization liaison to Mass Care Taskforce – a group of emergency response and management organizations within Dallas County that plan for and manage any large-scale mass care response. Developed training and retention programs for staff (paid and volunteer). • Conducted First Aid, CPR, HIV/AIDS and Disaster Response and Recovery courses and programs at business, industrial, organizational and chapter sites. • Special Assignment: Fundraising for Terrorist Attacks on America – September 11th Fund. Coordinated large-scale fundraising effort for Denton County area. Public speaker for businesses, churches, schools, and other community gatherings. • Served as chapter representative to national rollouts and revisions, including Blended Learning (online training and in-person skills testing) and curriculum update of the American Red Cross Sports Safety Training Program.

While working at the Cross Timbers Branch of the YMCA, I was employed as a Water Safety Instructor, conducting summer swim lessons. I also worked in the Welcome Center at the front desk greeting members, registering classes and teams, and ensuring the safety and security of members while in the branch.

Successfully provided internal and external customer support for Firestone Building Products Sales Representative Firm. • Designed and launched company website (www.c-caponline.com). • Received, tracked, and ensured payment of accounts payable for firm. • Established well-organized system for retaining all customer orders and accounts payable documents. • Developed various promotional items including notepads, note cards, letterhead, and fax forms. • Maintained appropriate levels of stock for supply room. • Developed multiple customer databases. • Assisted in planning national training event for Firestone Building Products.