Jennifer Galecki Fritsch

Manage Territories • Manage day to day activities of the Territory Management Staff to ensure an even distribution of workload across multiple projects. Set and manage timelines to meet department expectations • Manage the design, development and maintenance of sales systems to streamline the territorial alignment process for all of the sales organization • Lead, manage and facilitate multiple projects simultaneously including: planning, development and tracking, problem solving and logistical support for the activities of the Territory Management team. • Recruit, develop and retain qualified territory management personnel to ensure effective operation of the Sales Operations department in support of YRCW strategies and goals. • Lead the presentation of Sales Programs regarding territory strategy and tactics. Provide recommendations to mid-level and senior management. Manage the documentation and communication of final plan details to the sales organization

Support Growth of E-Business Channel • Managed the implementation of YRC Regional Transportation web redesign project. Created an overarching regionalexpertise.com website where all of the YRCRT brands can be promoted and cross-sold in one environment. Underneath the regionalexpertise.com domain, created common, but brand-specific domains that better communicate the notion of “regional expertise.” This included the creation and redesign of new usfglenmoore.com, usfholland.com and usfreddaway.com websites and a modest “facelift” to the current newpenn.com site to bring it more in line with the YRCRT family of brands. • Managed general web feature enhancements to the On-line BOL, Email statuses, Track shipments, rate quote, service subscriptions, pickup request and terminal locator through the year. • Established regular, meaningful e-business metrics that can be reported to senior management • Collaborated on enterprise projects for YRCW to offer standard web functionality across operating companies’ brands. Support Common Customer Initiatives • Coordinated the establishment of common customer coding processes across YRCRT • Participated and supported YRCW Common Customer initiatives as an active Customer Stewardship Council member Manage & Develop E-Business Resources • Managed and developed e-business resources to ensure the maximum support and success of critical e-business activities

Company bought by YRCW

Liaison between USF IT and Corporate Sales Department that includes managing and implementing Corporate Sales IT projects in areas of reporting, pricing applications, web development, EDI, and data warehouse. Identify and resolve issues related to internal business process and technology, and external customer IT issues. Projects included: • Microsoft Business Value Assessment for RFQ solution – Coordinate Microsoft, USF and an outside consulting firm participation in a project to identify how USF can use the Microsoft technology to enhance the current RFQ process at USF. • Customer Search – Identified and prioritized web enhancements for the current customer search functionality on the USF intranet. • Wireless access for Corporate Sales Managers – Tested and managed IT desktop services for the rollout of wireless access cards to 20 Corporate Sales Managers. • Managed Corporate Sales support for customer report requests, EDI issues, and Corporate Sales Customer Relationship Management system. • Managed the coordination between USF Corporate Pricing Group and Corporate Sales on specifics projects such as variable compensation reports, RFQ and Bid process, and expired pricing. • Managed internal process improvement for corporate sales, assisted in developing future state Corporate Sales Organization, and assisted in developing requirements for selling process improvements regarding two pilot programs for sales for a company-wide process improvement initiative.

Company was purchase by USF

Company was purchased by USF