Jennifer Frost

Team Lead, Tax Services @ Paycor

About

A founding member who is currently serving as the Chair of our Mental Health Awareness Project ERG and former Co-Chair for our Young Professionals ERG. In these ERGs, I help plan and coordinate both online and offline activities, oversee budget management, and look for ways to encourage associate participation and learning while navigating our virtual first world.

Country

United States

City

Cincinnati Metropolitan Area

Industry

Computer Software

Skill

Project Management, Critical Thinking, Teamwork, Team Motivation, Communication, Creative Problem Solving, Organization Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Tax Research, Payroll Taxes, Salesforce.com, DocuSign, Customer Service, Mental Health, Payroll, Time Management

Experience

Team Lead, Tax Services

Paycor

2022-8 - Present · 4 yrs 2 mos

• Creating an inspiring team environment with an open communication culture • Setting clear team goals • Delegating tasks and set deadlines for your internal team • Oversee day-to-day operation • Monitor team performance and report on metrics • Motivate team members • Discover training needs and provide coaching • Listen to team members’ feedback and resolve any issues or conflicts • Recognize high performance and reward accomplishments • Encourage creativity and risk-taking • Suggest and organize team building activities

Senior Tax Specialist

Paycor

2018-9 - 2022-8 · 4 yrs

• Reporting monthly team metrics • Tax filing compliance • Tax wire process for federal liabilities • Department-hosted specific training • Integrating new hires into the team • Collaborating closely on process improvements with management and other departments • Contact person for the tax enrollment team

Tax Specialist

Paycor

2015-7 - 2018-9 · 3 yrs 3 mos

Tax compliance filing, tax wire process for federal liabilities, reporting monthly team metrics, hosted special department training for DocuSign and Teams, and onboarding new hires to the team.

Administrative Assistant

Paycor

2013-11 - 2015-7 · 1 yr 9 mos

Tax compliance filing, tax wire process for federal liabilities, reporting monthly team metrics, hosted special department training for DocuSign and Teams, and onboarding new hires to the team.

Operations Specialist II

First Financial Bank

2010-11 - 2013-11 · 3 yrs 1 mo

Balanced internal GL accounts. Assisted with upgrade testing. Researched rejected transactions to post them to the proper accounts. Team Lead within department.