jennifer duncan

* Counsel and Advise Corporate Officers on strategic business decisions * Policy Development and Implementation * Benefits Administration * Compensation Administration * 401(k) Administration * Employee File and HRIS Administration * Collaborate with Management and Employees to solve problems or issues using judgment that is consistent with standards, policies and regulations * Oversee compliance with ICE, OSHA, MSHA, FMCSA, and other government agencies

* Recruit, Interview and Hire for two departments * Responsible for a team of 25 employees including front desk attendants, auditors, and food and beverage employees. * Monitor hours worked and productivity of the front desk and food and beverage department * Utilize various property management programs to generate department specific reports. * Coach and counsel team members including disciplinary action * Conduct performance evaluations for the front desk and food and beverage department * Respond to guest concerns and complaints to ensure satisfaction with our hotel * Translate for Hispanic staff during team meetings or coaching and counseling sessions * Approve bills for accounts payable and enter them in to our property management system * Enter accounts receivable checks and ensure timely receipt of payment

* Manage front desk, audit, and food and beverage staff including: hiring, training, counseling, and disciplinary action * Conduct monthly meetings with all staff including housekeeping * Enter daily payroll and revenue data for submission to the Daly Seven home office * Handle guest concerns and complaints in a professional and timely manner * Inspect all guest rooms on a monthly basis according to Marriott standards * Book groups and conferences for hotel rooms and for use of the meeting room * Oversee reservations to ensure that desired RevPar and Occupancy goals were met * Prepare and send out accounts receivable statements * Filled in for General Managers at sister properties during times of absence