jennifer dennis
administrative analyst
About
Experienced Administrative Analyst with a demonstrated history of working in public safety/local government. Skilled in Procedure Development, Computer Software Training, Technical Support, Computer Information Systems, and Software Installation. Strong administrative professional with a Bachelor of Business Administration (B.B.A.) focused in Business Administration and Management University of Maryland University College. Pursuing a B.S. in Computer Science.
united states
denver
construction
information security, office administration, technical support, software installation, testing, computer software training, network security, project management, benefits administration, cost projections, computer information systems, help desk support, procedure development, microsoft sql server, python, healthcare, data analysis, data entry, databases, microsoft access, data management, analytical skills, business analytics
Experience
administrative analyst
howard county sheriff's office
junior technician
jorge scientific corporation
* ● Help Desk Tier 1 & 2 * ● Provide technical support in the installation, relocation, reconfiguration, integration and testing of computer, peripherals, equipment and software programs, applying the principles of computer science, telecommunication, and mechanical engineering. * ● Assist in assembly, integration, testing and upgrade of microprocessor systems in a LAN/WAN environment * ● Assist in use of current diagnostic procedures, electronic test equipment, tools and instruments to determine the cause of malfunctions and performs corrective actions * ● Provide the operation, maintenance, and upgrade, training and technical help support for company and client operational computer, telecommunication and microprocessor systems * ● Deploy and support Blackberry devices as main Blackberry POC * ● Utilize ticketing system to log, track and document incidents to ensure customer problems are resolved to customer satisfaction
estimating coordinator
colonial electric company, inc.
* ● Help Desk Tier 1 * ● Maintain company ftp site * ● Maintain company website * ● Execute software updates * ● Assist and provide support to project estimators
administrator at united corrosion control
united corrosion control
* ● Contract Administration * ● Human Resources * ● Office Manager * ● Estimating * ● Supply and Equipment management
Education
anne arundel community college
computer and information systems
university of maryland global campus
business administration
jennifer dennis's Contact Information
Phone
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