Jennifer Cox

Senior Program Manager @ Edward Jones

About

Experienced and dedicated Human Resources Generalist with a strong background in the financial services industry. I specialize in employee relations, benefits administration, and compliance with key employment laws including FMLA and ADA. With hands-on expertise in PeopleSoft and a passion for creating inclusive, supportive workplace environments, I bring both strategic insight and operational excellence to HR functions. I hold a Bachelor’s degree in Business Administration from the University of Missouri–St. Louis and am committed to continuous learning and driving positive organizational change. Key Skills: Employee Relations & Conflict Resolution FMLA, ADA & Leave Management Benefits Administration Talent Acquisition & Interviewing HRIS Systems (PeopleSoft) Policy Development & Compliance

Country

United States

City

St Louis

Industry

Human Resources

Skill

ServiceNow, Project Management, Problem Solving, Service Delivery, Communication, Leave Administration, PeopleSoft, ADP, FMLA, PHR, Employee Benefits, Human Resources, Personnel Management, Onboarding, Benefits Administration, Applicant Tracking Systems, HRIS, College Recruiting, Deferred Compensation, New Hire Orientations

Experience

Senior Program Manager

Edward Jones

2016-12 - Present · 9 yrs 10 mos

Greater St. Louis Area

HR Generalist II

Edward Jones

2010-1 - Present · 16 yrs 9 mos

Answer all general HR related questions in accordance with firm policy and legal guidelines Remain up to date on HR acceptable practices and implement them with team Assist associates with understanding and implantation of firm policies and guidelines Identify and create new processes to increase team efficiency and productivity Benefits Subject Matter Expert and liaison between Associate Relations and the benefits team - includes all aspects of health and welfare benefits Leave of Absence Subject Matter Expert and liason between Associate Relations and the leave of absence team - includes leaves, FMLA, ergonomics/ADA, short and long term disability, etc.