Jenna Lee

Excited for this step to explore cultures, connect with international colleagues and align talent development initiatives to drive the HR L&D strategy. My key areas of impact are: Talent Development for Future-Ready Workforce – Designed a 3-year strategy to upskill employees and managers, focusing on personalized learning pathways for future-ready capabilities. Leadership & Management Development – Launched and facilitated in-house training programs, supporting career growth from new team leads to experienced managers. Regional & Cross-Company Collaboration – Partnered with ASEAN teams to roll out key learning platforms and talent initiatives. Currently driving cross-company partnerships to build a structured mentoring program and foster a mentoring culture. Data-Driven Learning & Insights – Established talent insights from learning and development activities to inform workforce strategies. Conducted learning analysis across ASEAN, providing actionable insights to country leads. Strategic Certification & Funding Acquisition – Led AWS certification initiatives, securing $780K USD in funding (part of a $2M USD APAC allocation) to support technical upskilling across the region. Awards: • Young HR Talent of the Year 2023 (Finalist) • Awarded Bronze for 'Best Soft Skills Training Program' in 2024

Supporting the digitalisation of HR practices to be more efficient and productive so that we can transform and continue to be relevant and valuable partners to the business. • Launched automation for Pre-/Post-Onboarding processes via Power Automate • Launched Chatbot for employees enquiries via Power Virtual Agents • Launched one-stop employee portal via MS SharePoint • Conducted regular trainings on all digital tools and had high adoption rates (avg 350 views/day), increasing team productivity by up to 20%

As part of the talent enablement, I turned to focus on talent management, learning and development needs to prioritise upskilling and transforming the workforce. My key areas of Impact are: Strategic Talent Development & Upskilling – Conducted learning needs analysis to address skills gaps, focusing on soft skills development. Designed and launched comprehensive training calendars and eLearning course catalogs, achieving high participation and adoption rates across digital learning platforms (e.g., Degreed). Workforce Growth & Grant Management – Secured ~S$0.5M in SGUnited traineeship grants to support manpower needs, with 70% conversion to full-time employment. Leadership & Manager Development – Designed feedback reports aligned with manager training curricula, incorporating monthly bite-sized learning sessions that received positive feedback. Driving Digital Adoption & Behavioural Change – Led organization-wide adoption of digital tools (e.g., MS Teams) and drove behaviour change through impactful digital campaigns, such as COVID Bulletins. Enhance Employee Engagement & Experience – Spearheaded initiatives that contributed to a "Very Good" (4/5) employee engagement rating in the company’s engagement survey. Awards: Achieved Bronze for ‘Employee Experience’ and ‘L&D’ in SHRI 2021

I actively engage the community for a fulfilling employee experience. The goal is for every individual to feel included and valuable wherever they are. My key areas of impact are: Enhance Employee Engagement & Experience – Designed and led initiatives to strengthen workplace culture, including onboarding programs, CEO dialogues and newsletters. Spearheaded large-scale events (> 450 persons) and overseas engagements to foster team connectivity. Drive Learning & Leadership Development – Rolled out company-wide learning programs, leadership development initiatives, and manager toolkits to enhance team effectiveness. Conducted in-depth training needs analysis to align development strategies with business goals. Employee Well-being & Workplace Programs – Managed workplace health initiatives and engagement activities to promote holistic employee well-being. Awards: Won Singapore Health Award (SHA) 'Excellence Award' 2019

Graduating from college, I took a shot at the opportunity to join an aspiring start-up team to grow the live streaming platform to become a pioneer in SG. • Planned sales and marketing strategies to increase brand awareness and generate leads through Social Media marketing and corporate events • Successfully recruited 46 talents • Conducted personal training that improved performance by more than 70%

In my course of study, turns out, I am interested in HR too! This internship at Marriott enabled me to see through a different lens and taught me valuable skills such as employee engagement, events management, creativity, and communications! • Evaluated local vs current HR policies • Involved in employee engagement projects: Office Move, Associate Appreciation Week (AAW) and TGIF sessions that received good feedback from colleagues and management team • Assisted in launch of Employer Branding Campaign • Responsible for intern recruitment, successfully fulfilled 13/16 positions in 2 months • Created presentation toolkits, videos and EDMs as part of corporate communications

AIESEC is the world's largest student-run organization that is active in over 2400 universities across more than 126 countries. It is an international platform that enables youths to explore and develop their leadership potential for us to have a positive impact in society. Driven with a passion for marketing and to consistently challenge myself to step out of my comfort zone, I ran for the role of the Brand & Marketing VP in hopes to further the AIESEC cause. • Involved in strategic planning and overseeing execution of key roadshow events • Redesign marketing strategy and channels to increase brand awareness & lead generation • Formed strategic partnerships with international delegates • Lead team to drive outcomes for the common goal • Spearheaded key projects: Recruitment Committees, First website for NUS

• Team Leader • Managed partnerships with international AIESEC committees • Facilitate fulfilment of talents for traineeship opportunities in Singapore • Re-evaluated recruitment channels and increased match rates by 70% Awards: • Team Leader Excellence Award • Member of A-Team (Selected for development sessions with Microsoft & LinkedIn)

• Prospecting, forming and managing partnerships with local start-ups and SMEs • Successfully contracted 2 start-ups in 1 semester • External Relations founding team aim at alumni management and form strategic partnerships

In my first summer, I joined Avnet as an FP&A Intern and learnt the basics of applying accounting practices to real life. • Audited and reconciled financial data from BW Reports • Assisted in preparing presentation report to HQ

I had the opportunity to join the AR Team while awaiting my matriculation. This experience was an eye opener to the finance operations in organisations. I had attempted, • Chasers for timely payment by vendors • Credit analysis on vendor accounts • Negotiation for LC approvals with high approval rates Mini projects: • Accurately assisted with compliance and audit checks • Collaborated with USA HQ to resolve fund transfer errors on SAP • Learnt order management when assisting CS in processing factory store orders

Activities and societies: AIESEC in NUS, Korean Culture Club Exchange Programs: • NUS (Suzhou) Research Institute: Chinese Business Enterprises and Management • Korea University: Business Strategy and Consumer Behaviour Awards: • Academic Excellence Scholarship by Korea University ISC