Jenna Carroll

Manage integrity and success of several multi million dollar brands vital to The Hershey Company's portfolio. Facilitate creative and production development with brand design partners for packaging design projects on time and within the brand’s budget from initial design concept to handoff to Phototype. Develop, communicate and manage project timelines and status to internal and our client partners. Work with cross-functional teams in the development of project scope and related timelines which meet the goals and priorities of the project. Resolve or assist in the resolution of issues within and between projects or groups; develop methods to monitor project progress and resolve issues as necessary. Utilizing Windows platform to perform day to day tasks using databases which include SAP, Product Change Management, Microsoft Office programs including Sharepoint. Extensive experience with flexography, flexography extended gamut, rotogravure and offset/lithography printing process to include foil stamping and embossing for premium pack types. Ensure that risk assessment and contingency planning (for relevant projects) takes place, is communicated and agreed upon by all core team members and is acted on if necessary to keep the project on track or to escalate any unresolved issues. Train all new and existing Graphics Technologists. Trusted Advisor to The Hershey Company and customers of THC.

Responsible for graphics specifications and the graphic approval process. Serves as subject matter expert for all things relating to the packaging print process. Ensures brand visual identity and adherence to design standards for primary and secondary packaging Consultant for technical challenges regarding print capability. Partner with packaging engineer(s) to ensure graphics requirements are represented in the package technical drawings. Establishes priorities for execution of a project to secure accurate and attainable time-lines. Pro-actively escalate key issues to supervisors and project team on issues that impact timely and quality execution of graphics. Advise and implement corrective actions and provide transparency to functional areas to ensure adherence to production schedules. Pro-actively keep the lines of communication between internal and external partners open in order to resolve technical and design problems. Drive accountability to deliver accuracy of the final copy. Partner with procurement to make recommendations on the selection of packaging material suppliers based on the integration of brand equity requirements, supplier capacity and complexity of the supply base. Ensure that the graphics revision process operates in an efficient, profitable manner. Provide project cost estimates and ensure transparency of costing as a result of changes. Establish technical printing guides for every project based on the printing method, in order to ensure best possible execution. Propose solutions to reduce the cost of projects in order to assure a balance between the cost and the perceived value of the packages. Responsible for coordinating corrective actions for the resolution and correction of graphic errors in order to minimize production impact. Stay abreast of new technology and advances about printing methods, that impact graphics development processes. Train new and existing Graphics Technologists.

Collaborate with Engineering and Supply Chain on project objectives and expectations. Present design recommendations to key stakeholders for review. Ensure capital project success by providing data-based recommendations. Drive standardization of packaging material specifications. Enrich packaging specifications to support manufacturing and provide clear direction to suppliers. Develop tools and processes to improve data quality and standardization. Work in conjunction with other engineers to implement large scale/mass change projects. Create specifications and ensure the accuracy of mechanical drawings, artwork layout, and assembly guidelines. Develop packaging bill of materials and enter into material management system.