Jenna Mierzejewski, CPTM

Building and evolving programs and offerings that support an inclusive and connected employee experience across a hybrid work environment.

Work with global leaders and the C-Suite to ensure company culture is moving in line with targets set forth in our DEI action plan, and that leadership is supporting DEI initiatives thoughtfully and effectively.

I play an integral role in designing and delivering powerful Leadership Development programs for a global audience. I also manage a team of developers across international borders. Together, we create learning programs that are engaging, meaningful, and effective. I encourage my team to focus on the need-to-know content and develop courses that link back to a performance expectation so we can see real change within the organization. Through social learning communities, ILT and VILTs, self-paced training programs, microlearning, podcasts, visual aids, and instructional videos, my team is constantly working to stay ahead of the curve and educate our workforce.

A volunteer position leading a powerful employee resource group dedicated to enhancing employee engagement through the organization of collaborative learning and networking events with +600 participants. In my year as Chair, we increased membership by +100 (30%) within one year and expanded the regional program to a global audience.

Along with being on the Board of Directors, I work to develop brand awareness and online reputation through the group's Twitter account to encourage new and existing membership. Through content management and idea sharing, my goal is to engage other professionals on a daily basis. Additionally, I create most of the group's graphics, flyers, and marketing materials.

- Design, development, and management of in-person, virtual, and computer-based training programs - Product, software systems (NetSuite), and sales related training design and implementation - Creation of support tools - Project management - Research innovative concepts to implement in future online courses

As a leader for this SIG, I am responsible for recruiting and scheduling speakers, presentations, and panel discussions that align with the goals and values of the Career Management SIG. My mission is to run a special interest group that is a regional resource for professionals as they develop their careers.

Invited to be a panelist and share my experience with interviewing for L&D positions.

With SoftAssist, I developed engaging eLearning programs for various organizations. Using Articulate Storyline and Adobe Captivate, I created software simulations as well as designed online courses. Additionally, I was the in house reviewer and editor and occasionally handled client management.

- Train new employees on processes, procedures and attitudes. - Provide an exquisite customer experience. - Serve customers in a busy environment while paying attention to detail and making quick decisions.

- Trained new employees and developed training manuals and materials. - Reviewed and totaled each server’s checks and drops at the end of each shift in addition to monitoring variable expenses and other bookkeeping duties. - Provided first hand support and assistance to Executive Chef and Owner.

- Trained new employees and established simple and organized educational presentations. - Designed job aids for new phone systems and computer programs. - Illustrated superior communication with clients, realtors and other necessary persons. - Developed creative systems to improve office organization.

I found my passion in the field of Adult and Organizational Development under the College of Education. Courses like Interpersonal Communication, Conflict and Communication, Organizational Communication, and Facilitating Group Decision Making were the courses that really drew me in and kept me passionate. I quickly became active in the student community and helped to create and lead a student chapter of the Association for Talent Development.

Attending Central High School is one of the greatest decisions I ever made. I received a quality education in a diverse environment and was given the tools to grow both intellectually and emotionally. 264!!!