jenna mcnamara

* Organized office operations by: handling correspondence, designing filing systems, reviewing supplies needed, assigning and monitoring clerical functions * Prepares quarterly/annual payroll tax returns (940, 941, W2, W3, 1099, etc.) in a deadline oriented environment * Verifies, allocates, and posts transactions based on client needs * Reconciles client s operational bank/credit accounts * Maintains historical records by filing documents * Payroll input for multiple clients

* Provided office management and support on a daily basis * Ordered general and kitchen supplies on a weekly basis * Equipment maintenance * Liaison with building/security management * Supervised preparations for all staff functions * Scheduled Product luncheons * Arranged temp services when needed * Supervised mailroom assistant and receptionist * Conducted Orientation for all new employees * Oversaw office environment (tidiness, proper filing, etc) * Maintained overall pleasant office environment

* Prepared documents using word processing, spreadsheet, database, or presentation software. * Answered phone calls and direct calls to appropriate parties or take messages. * Conducted research, compile data, and prepare papers for consideration and presentation by/for executives * Attended meetings to record minutes. * Greeted visitors and determine whether they should be given access to specific individuals. * Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution. * Filed and retrieved corporate documents, records, and reports. * Opened, sorted, and distributed incoming correspondence, including faxes and email. * Made travel arrangements for executives. * Managed executive calendar

* Providing administrative support to the recruiting department * Posting positions internally and externally * Utilizing applicant tracking system to maintain and update candidate data * Overseeing the testing sent to and received from candidates and updating testing results in Applicant Tracking System * Researching and sourcing resumes * Supporting recruiting via candidate scheduling in office and remotely via telephone, communications, travel arrangements, and internal feedback sessions * Performing other various administrative responsibilities that relate to experienced hire recruiting

* Provided office management and support on a daily basis * Ordered general office supplies * Equipment maintenance * Liaison with building/security management * Supervised preparations for all staff functions * Supervised administrative staff * Oversaw office environment (tidiness, proper filing, etc) * Maintained overall pleasant office environment

* Prepared invoices, reports, memos, letters, financial statements and other documents using word processing, spreadsheet, database, or presentation software. * Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. * Answered phone calls and direct calls to appropriate parties or take messages. * Conducted research, compile data, and prepare papers for consideration and presentation by/for executives * Attended meetings to record minutes. * Greeted visitors and determine whether they should be given access to specific individuals. * Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution. * Filed and retrieved corporate documents, records, and reports. * Opened, sorted, and distributed incoming correspondence, including faxes and email. * Made travel arrangements for executives. * Managed executive calendar

Assisted in preparing and addressing marketing materials for agents within Long & Foster.

* Performed booking coordination for shared services goods contract and common carriage customers for interstate, intrastate, and local moves. * Functioned as the customer service advocate and advisor to the relocating family. * Provided timely, accurate, and thorough updates to the computer system so that everyone involved with servicing the customer, prior, during and subsequent to the relocation, has the availability of being fully informed of all expectations, issues, and events. * Provided direction and assistance regarding individual shipments to the Customer Service Assistant. * Assisted Customer Service Coordinator II in coordinating complex and sensitive national accounts. * Executed all job functions according to the standards as defined in the Graebel move process.

* Set up Conventional, HELOC, FHA and VA physical loan files in a timely manner to meet daily deadlines * Processed check requests and credit card reversals ensuring accurate and timely invoice/credit reconciliation * Trained new RDA * s on Countrywide * s workflow process in the ROC * Compiled information to develop a reference manual for all RDA * s and other office administrators * Cross-trained to assume other department responsibilities when needed * General HR Administration * Assisted managers in other branches when needed

* Acts as a primary point of contact for DC & Montgomery County regional sales offices. * Ensure the timely and efficient processing of commission related case adjustments and/or processing for functions currently not handled within ACE, while complying with all applicable practices, standards, policies, and procedures. * Responsible for same-day processing of all case adjustments or manual disbursements * Ensures all advance requests for agents are processed within 3 business days * Responsible for the daily review of Commission/Escrow vouchers and journal entries. * Handles related inquiries for commission, escrow, and agents for assigned division(s), acting as primary point of contact. * Facilitates resolution of problem releases ensuring prompt disbursement of escrow monies. * Reviews weekly and monthly reports, making the appropriate notifications. * Ensures compliance of department policies, procedures and standards