Jen Marcisz, MBA

- Oversee & manage a growing team of customer advocates who interact with direct customers through email, phone, chat, and social media. - Ensure that new marketing initiatives are being well received by customers - Work closely with our technology team to ensure that new tech ops rollouts are successful - Coordinated fulfillment for 13 successful Kickstarter campaigns - Oversee and manage shipments of direct, retail & wholesale orders around the globe - Coordinate the shipment of goods from multiple manufacturing partners to 7 international warehouses

Bay Biomedical offers Medical Device Services in the greater Bay Area. Services include, Preventative Maintenance, Service and Repairs, Consulting and Real-time Location Systems

- Family business that began with the purchase of a 5-acre coffee farm in Hawaii - Designed, produced & maintains all branding including logo, label, website & marketing materials - Consulted on how to grow and sustain sales through promotions, events and retailers - Company is thriving from sales at over 35 stores throughout California and e-commerce

As a part of a 5 person team, promoted service learning on campus to students and faculty. Recruited over 600 volunteers for over 30 events, created Service Learning Center brochures for students, faculty and community partners, created the HSU Service Learning Center’s logo, created and maintained the center’s Facebook page. Coordinated and planned HSU Day of Caring, an annual service event for 300 students to volunteer at over 30 community agencies, bi-annual food drives, monthly volunteer opportunity events with local non-profits and coordinated 4 volunteer agency fairs. Presented hunger awareness curriculum and taught poster making on the computer to four 5th grade classrooms, presented a literacy focused service learning project to a 3rd grade classroom in which they created an ‘ABC Book’ about animals and shared them with their kindergarten little buddies, oversaw St. Bernard’s High School students creation of a school supplies drive for local homeless youth, created a cookbook using commodity foods for the local food bank. Presented “Hunger 101” workshops, an “Introduction to Service Learning” and “How to Partner with the Community” students, faculty and staff.

Summer internship at State Farm’s Corporate Headquarters during which I worked with the Enterprise Community Development Team on projects focused around State Farm Bank investments and sponsorships. The lead project I worked on was a partnership between State Farm Bank and Univision, a prominent Spanish TV network, to host and coordinate a series of 11 Financial Literacy Town Halls for Latino communities across the country. Collaborated with marketing, legal, public affairs and bank executives throughout the company to plan and execute these town hall. Attended and co-coordinated the initial event in New York City. Prepared the beginnings of an application for a PR award for this program, which included extensive research and consolidation of previous research regarding the importance and need of financial education of the Latino customer market. This project went on to win a Silver Anvil Award in its inaugural year and has continued to be a successful outreach tool for State Farm Bank and Agents.

Contacted and informed schools and community agencies in Northern California about State Farm Youth Advisory Board grant opportunities. Read, analyzed and graded over 200 grant applications, presented top grant choices in front of the full board, debated potential grantees, granted $5 million dollars to service learning initiatives across the US and Canada. Discussed changes to bylaws and workings of the board, served on the Alumni Relations committee.

Summer internship at State Farm’s Corporate Headquarters during which I worked within the Convention and Travel department. I was able to see and assist with all of the aspects of the department. I attended department and interdepartmental meetings, made arrangements for group travel, dining and entertainment. I conducted research for hotels, offsite venues and activities for a meeting of 1,000 people. I traveled to San Francisco to assist one of the planners for a conference. I also compiled and verified details for an upcoming National Convention for 30,000 attendees through the creation spreadsheets with all of the hotel and conference rooms that had been booked and paid for, the rooms and amenities that we had been compensated and created a guidebook that would be used for the exhibit portion of the event.