jenine de klerk

Empowering the almost 55'000 employees of Standard Bank Group across the globe, to connect with each other and the organization. I build collaboration and communication capability, such as the Employee Portal (intranet) and others.

* Debtors Control and Account Management * Client Liaison * Invoicing and Crediting to Reconciliations * Client Statements * Client Payment Processing and Reports * Retention Processing and Reports * Debt Collecting * Purchase Order Reconciliations * Client Balance Reconciliations per Branch * Interest Reconciliations * Account Ageing Reconciliations * Company Credit Card Control and Reconciliations * Quotations for all Branches * All Travel Arrangements (National and International) * Branches: Johannesburg, Cape Town, Durban and Mozambique * Clients: Cell C, Siemens Telecommunications, Medtel and Biz Africa.

* Manage products and services * Development and execution of retention programme * Usage of the marketing mix and channels to increase profitability * Product Development: research, enhancement, design, pricing strategies * Portfolio management: monitor retention, new business and profitability * Budget forecasting * Reporting * Business rule management * Service provider management * Terms and conditions maintenance * Enhancement of products * Utilisation of data to review and analyse product related campaigns and activities * Analyse and collate information on segments, usage and performance for marketing purposes * Relationship management of internal product owners and channels to market * Continuous optimisation of channels and reducing barriers to entry * Administer strategic alliance relationships with service providers * Communication and project planning * Industry and market research: locally and internationally * Strategic marketing planning * New product development and implementation * Customer Care.

* Direct marketing of campaigns and group schemes to corporate clients * Marketing through mail, print and electronic media * Communication and project planning * Portfolio and account management including retention and acquisition * Event, shows, exhibition and open-day co-ordination * Developing of customized proposals for corporate clients * Presenting proposals at board level * Status and sales reporting * Market research of the industry * locally and internationally * Strategic marketing planning * New product development and implementation * Customer Care and general administration management.

To help build online sales capability for the bank as part of a cross-funational specialist team in support of the Personal and Business Banking SA digital banking goals, by providing digital and direct marketing expertise to the eCommerce strategy through ownership of the traffic building process including digital marketing, search engine marketing, social media, search engine optimisation and direct marketing, guidance and input ensuring capability builds are in line with the bank's corporate identity into the engagement process including the user experience journey, traffic streamlining, visual design, content writing, content management and technical front- and back-end design and development as well as traffic, channel and conversion analytics.

Activities and Societies: University First Years’ Student Union; University Student Culture Board Member; Resident Projects and Culture Project Manager; Resident Public Relations Consultant

Applied Mathematics; Visual Arts and Media*; Religious Studies* (* Distinction) Non-examination subjects: Speech and Drama; Catering