Jenice Momsen

1. Commercialization Lead • Lead the management and execution of new products, packaging, and organization-wide project timelines to meet launch dates. • Lead the weekly Commercialization meeting to provide an update on projects, add new projects, and seek input and guidance from the organization. 2. Master Data Coordinator • Maintain Master Data file for all new items as defined by process. Create item codes and manage UPC assignments. • Update and manage new items in Netsuite. 3. Product Testing Documentation a. Based on testing reports generate US and international certificates of compliance for all products. b. Generate material declaration documentation for all products. 4. Packaging Management • Mange the packaging specifications file with marketing for active retail cartons and trays. • Communicate with suppliers to ensure timely receipt of documents for artwork approval by Marketing. • Ensure upcoming changes to existing cartons and trays, and new retail cartons are scheduled in the artwork approval process to meet market target or launch dates. 5. Special Project Custom Orders • Lead the management and execution of special order custom products working directly with sales, operations, and the vendor. • Manage the flow of direct orders from firm orders to supplier production activities. • Coordinate with supply chain on the timing of group production runs improving margins.

• New product development: lead the management, coordination, and execution of new product timelines to track product development and ensure on-time product launches • Maintain master data files for product specifications • Maintain and update price lists and order forms across all business segments • Accounts Receivable management: process payments, collections, chargeback disputes, prepare monthly reconciliation reports for Finance Director • Coordinate shipping logistics for overseas supplier

• Hire, train, and supervise customer service department • Manage day to day operations: sales order processing/invoicing, inventory allocation, on-time fulfillment and problem resolution • Oversee vendor set-up process for key accounts: comprehend and implement vendor compliance requirements including order process, product and carton labeling, and logistics guidelines • Maintain/process EDI documents with retail customers from set-up to daily transactions • Accounts Receivable management: process payments, collections, and chargeback disputes • Manage several key retail accounts, including Amazon, Target, Dick’s Sporting Goods and Sur La Table • Serve as main contact with sales representatives to ensure customer satisfaction and resolve issues

• Help manage two family-owned businesses: Hostess Helpers-Elegant Events and JENerations Salon • Responsible for maintaining financial records, bookkeeping, accounts receivable, and bank account reconciliations • Social media management: develop and maintain company websites and Facebook page • Identify products and manage inventory for accessories boutique and salon retail products • Coordinate new employee recruitment; conduct interviews, make hiring recommendations, train/manage staff • Extensive client interaction, ensuring high level of customer service and satisfaction

• Provide administrative support to General Manager/Vice President • Manage order fulfillment and logistics for company’s largest account, Amazon • Review and approve prospective wholesale accounts; maintain retailer listings on company website • Monitor retail pricing compliance • Maintain tracking of open orders to ensure prompt resolution and on-time fulfillment • Manage and track broker commissions based on cumulative sales and assigned territories

• Accounts Receivable management: create invoices; cash application; account management • Responsible for inventory purchasing and forecasting • Manage/coordinate several packaging redesign projects and website development • Supervise 3PL contractor on order processing and inventory management • Develop and maintain strong relationships with domestic/international vendors • Develop and implement new customer service policies and procedures

• Provide high level administrative support to President/CEO including preparing correspondence and sales presentations, coordinating travel arrangements • Serve as liaison on President’s behalf: anticipate, identify, and resolve issues • Create marketing collateral: product sell sheets, PowerPoint presentations and quarterly market bulletins • Generate and analyze sales reports from data provided by IRI/ Nielsen reports • Provide sales support: prepare meeting agendas, customer follow-up, track action items • Develop and maintain strong relationships with retail customers and sales brokers