jennifer carstens

* Administered annual Friends of the Red Barn fundraising program. * Acted as Assistant Buyer to the Director/Buyer of the division and maintained inventory of all merchandise. * Compiled accurate minutes for the three board meetings held each year. * Assisted with annual budget process.

* Developed and improved classified ad insertion process * Coordinated classified ad insertions for five publications as well as the annual AirVenture program.

* Acted as Membership Liaison during AirVenture for the Main Gate and North 40 Camper Registration. * Communicated professionally via telephone and email with members and customers of the organization with regard to their membership, merchandise orders, and flights. * Compiled list of deceased members for “Gone West” section of Sport Aviation magazine. * Recognized for extra time put in for database testing prior to membership upload, as well as for helping out in other departments when they were short-staffed.

* Models, enforces, and provides direction and guidance to hourly managers and associates. * Ensures compliance with policies and procedures by holding associates accountable; analyzing and interpreting reports; and developing and implementing action plans to correct deficiencies. * Provides supervision and development opportunities to associates by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition, and ensuring diversity awareness. * Upholds the Open Door Policy by meeting with associates and listening to concerns, researching issues and conducting investigations, reviewing company policies and procedures, and providing resolutions to associates. * Drives sales in assigned areas by ensuring effective merchandise presentation.

* Assist with development, testing, and implementation of new HRIS, Empower/ADI Time. * Administer benefit programs including presenting information, enrolling employees, maintaining files, and answering questions from current and prospective employees. * Update and maintain accident reporting documents and procedures, maintain OSHA logs, workers compensation, and lead safety committee. * Manage recruitment of non-exempt personnel. * Assisted with payroll process. * Conducted new hire orientations.

* Assisted with recruiting 600-800 seasonal employees for the 2008 and 2009 RUSH hiring seasons. * Produced monthly company-wide safety reports and maintained all internal hard copy and electronic Material Safety Data Sheets. * Conducted new hire orientation classes for between 8-50 seasonal employees each week. * Participated actively on the company’s safety and wellness committees.

* Provide outsourced HR services to clients by developing best practices and providing the necessary knowledge, tools and resources to perform HR functions. * Conduct compliance audits (I-9, Job Description, Handbook, W-4, Personnel Files, etc.) and reduce client liability based on findings. * Develop best practices and manage various phases of the employee life cycle, such as recruitment, onboarding, performance management, and offboarding. * Manage the implementation of HRMS technology solutions for multiple clients through multiple phases based on client business need. * Collaborate with Risk Advisor, clients, and HR technology solutions vendors to develop best practice recommendations for client-specific HR policies and procedures. * Perform benefit administration functions * Conduct client training on various topics related to HR, hiring practices, compliance, and HRMS technology. * Manage payroll for multiple clients.