Jen Paladino

Market Manager - Loss Prevention Operations @ TJX Canada – Winners, Marshalls, HomeSense

About

Seasoned Loss Prevention Leader with 20+ years retail experience supporting union & non union environments. Proven success leading startup, turnaround and high growth Loss Prevention operations; building top-performing and customer centric teams. Excellent knowledge and understanding of the Criminal Code of Canada, Trespass to Property Act, Powers of Arrest, CCTV/Surveillance systems, and reading & analyzing data.

Country

City

Canada

Industry

Retail

Skill

Retail, Loss Prevention, Planograms, Customer Service, Gross Profit, Inventory Management, Inventory Control, Shrinkage, Management, Training, Leadership, Time Management

Experience

Market Manager - Loss Prevention Operations

TJX Canada – Winners, Marshalls, HomeSense

2022-4 - Present · 4 yrs 6 mos

Ontario, Canada

District Manager - Loss Prevention

TJX Canada – Winners, Marshalls, HomeSense

2019-10 - 2022-4 · 2 yrs 7 mos

Central Ontario

Regional Manager - Loss Prevention

Holt Renfrew

2019-5 - 2019-7 · 3 mos

Toronto, Ontario, Canada

Regional Manager Loss Prevention

Senior Manager - Loss Prevention

Loblaw Companies Limited

2017-7 - 2019-5 · 1 yr 11 mos

- Supported approx. 500 Franchised (Fortinos, No Frills, Your Independant Grocer, Valumart, Provigo) and Joe Fresh locations across Canada - Established and led a team of 11 District Managers nationally - Managed and executed Loss Prevention initiatives and programs for assigned client groups - Worked with key stakeholders to build and roll out a national shrink audit program - Consistently achieved targets, increasing statistics year over year

District Manager - Loss Prevention

Loblaw Companies Limited

2010-9 - 2017-7 · 6 yrs 11 mos

Ontario, Canada

- Supported 500 Franchised locations across Canada - Managed Loss Prevention initiatives and programs throughout the Fortinos banner - Managed 29 Loss Prevention Representatives - Led all internal investigations and conducted interviews as required - Addressed all critical incidents, working closely with franchisees to promote and implement best practices to mitigate future risk/incidents - Oversaw Physical Secuirty & Access Controls while working closely with the Maintenance Manager to ensure all work took place within a timely manner

Loss Prevention Representative

Loblaw Companies Limited

2003-9 - 2010-9 · 7 yrs 1 mo

Hamilton / Burlington / GTA

- Worked within the stores focusing on safety and security management - Detected, deterred or apprehended shop theft suspects - Identified and investigated internal integrity concerns, compiled evidence for the purpose of court or arbitration - Identified potential shrink opportunities, coached and mentored colleagues on Loss Prevention policies and procedures