Jen Bing Hoe

Product Engineer - Keysight Technologies, Inc. | Penang, Malaysia March 2021 – Present • Experience on handling handle DC switching power supply product, frequency counter, LCR meter, power analyzer product • Maintain product yield & quality and solve product yield issue • Perform effective RCA and solve production hardcore issue to recover the product yield • Solved the logic gate IC floating issue, LPF failure, booting issue due to EEPROM programming issue, current accuracy issue due to the shunt power coefficient drift • Provide advice and work closely with test engineer to solving production NTF issue • Review alternative component and perform qualification to solve component end of life and shortage issue • Finalize part qualification test plan with ER & RR and prepare the test setup for EMC, ETM test if require Projects • Support for frequency counter bidding project with changing the internal clock to rubidium standard for improve accuracy to fulfill customer requirement • Support for project to replace obsoleted equipment (DA1855A) with a differential probe • Lead for project for analyze the product performance after many BOM change during AOS time • Create excel macro for 3 sigma analyses for part qualification • Guild intern for product portfolio project • Create excel macro for combine 10 products reports into 1 report to generate failure pareto table include products in same family Area of Expertise • Proficiency operates with standard hardware lab equipment including oscilloscope scopes, digital multimeter, signal generators, spectrum analyzers, frequency counter, power supplies, electronic load and thermal imagers. • Familiar with the characteristic of electrical components, such as inductor, optocoupler, transformer, MOSFET, capacitors and etc. • Familiar with the shunt resistor characteristic such as absolute tolerance, temperature coefficient, power coefficient • Have good knowledge in failure analysis on product level to find out the root cause • Able to using Vee to write the automation program for testing • Familiar with test methodology for DC power supplies • Strong analog testing/troubleshooting techniques • Good understanding 3 sigma, MU calculation, traceability standard transfer • Good understanding on Analog circuit such as op-amp, AC-DC & DC-DC converter circuit, filters • Basic understanding for communication protocol and debug (I2C, SPI, UART) • Excellent communication, organization, reporting and analytical skills