Jeffrey Ko

- Manage submissions and approvals for licensed home décor, tabletop, and accessory products across major brands, including Warner Bros., Pokémon, and other leading licensors - Communicate directly with licensors to submit designs, samples, and marketing materials, while maintaining approval records, revisions, and feedback - Oversee sample tracking and coordination across multiple brands to support project needs and licensor requests - Partner with Design, Sales, Merchandising, and Production teams to keep projects aligned on timelines and deliverables - Use Monday.com and PLM to track approvals, support workflows, and assist with sell-in and sell-through reporting

- Processed purchase orders and sample requests for key accounts, including Amazon, Faire, and other customer orders, using NetSuite - Created and distributed shipping labels to support accurate order processing and on-time shipment execution - Coordinated with warehouse teams and 3PL partners to keep orders, samples, and shipments on track - Monitored order flow and shipping timelines to support timely delivery and resolve logistics issues as needed - Maintained accurate order and shipment records to support day-to-day logistics operations