jeffrey threatt

technical writer

About

As an OSC Systems Engineer, I worked with customers to find solutions to their technical problems. Specializing in Linux, I also have experience in resolving issues on various Windows server platforms, VMware, and Citrix. The OSC is also responsible for responding proactively to issues discovered by way of network monitoring. As an OSC Systems Engineer II, I was also expected to mentor System Engineer I and Customer Service Representative (CSR) personnel.

Country

united states

City

woodinville

Industry

information technology and services

Skill

networking, security clearance, management, integration, systems engineering, testing, software documentation, military, telecommunications, system administration, windows, enterprise software, hardware, security, computer security, network security, software installation, tcp/ip, computer network operations, program management, data center

Experience

technical writer

zetron

2020-8 - Present · 6 yrs 2 mos

operational support center systems engineer ii

qts data centers

2016-7 - 2018-8 · 2 yrs 2 mos

senior software and systems engineer ii

laguna ventures llc

2004-7 - 2010-9 · 6 yrs 3 mos

Chief technical writer and co-system administrator. Interface with developers and edit submitted documentation to be clear, concise, and comply with designated specifications.

technical writer iii

uunet

1999-2 - 2000-2 · 1 yr 1 mo

Wrote and maintained SOP's, helped establish documentation standards for Operations, edited documents submitted by engineers and subject matter experts.

network operations new projects coordinator

uunet

1998-2 - 1999-2 · 1 yr 1 mo

Learned about new products and projects and determined their impact on Network Operations. Ensured that new products and projects met with Network Operations requirements and guidelines for integration into the corporate internet infrastructure. Ensured that provisions were made for the proper education of Network Operations personnel on any new procedures required by the new products or projects.

senior noc engineer

uunet

1996-3 - 1998-2 · 2 yrs

Monitored network equipment and network telecommunications circuits. Performed fault isolation on network components. Coordinated assistance of remote-hands technicians at PoP's. Performed hardware and software upgrades. Reviewed and updated SOP's. Mentored junior NOC engineers.

senior technical specialist

csc

1982-12 - 1995-2 · 12 yrs 3 mos

Monitored and maintained secure telecommunications circuits connecting the OSF to the World-Wide Military Command and Control System (WWMCCS) Inter-computer Network (WIN). Performed fault isolation on telecommunications circuits and equipment. Configured and maintained a telecommunications test bed for software and hardware testers. Assisted and trained junior Technical Specialists in their duties. Reviewed and updated OSF Control SOPs.

telecommunications control systems specialist and attendant

united states air force

1978-5 - 1982-5 · 4 yrs 1 mo

Established, monitored, and maintained telecommunications circuits and equipment, both in fixed sites and in quick-reaction situations.

supervisor of circuit activations

uunet

1995-2 - 1996-3 · 1 yr 2 mos

Installed, activated, and configured networking equipment. Interfaced with LECs, CLECs, and ILECs to activate PRI and channelized T1 circuits. Team constructed and activated America OnLine’s initial 28.8Kbps dial-up network. Team also constructed and activated the Microsoft Network (MSN) dial-up network.