Jeffrey Hawkins

Guest Service Manager @ Walt Disney World

About

Experienced Program Manager with a demonstrated history of working in the theme park industry. Strong program and project management skills. Professional experience with media event planning and production. Customer Service, Production Management, Customer Satisfaction, and Event Management experience.

Country

United States

City

Ocoee

Industry

Entertainment

Skill

Production Managment, Disney, Project Management, Event Planning, Customer Service, Program Management, Lighting, Social Media, Entertainment, Creative Direction, SAP, Team Building, Tourism, Event Management, Customer Satisfaction, Content Management, Communication Training, Training, Leadership, Management

Experience

Guest Service Manager

Walt Disney World

1998-1 - 2000-12 · 3 yrs

Orlando, Florida Area

Disney's Animal Kingdom Opening Team - Safari Village Attractions

Assistant Project Coordinator

Walt Disney Imagineering

1997-6 - 1997-12 · 7 mos

Orlando, Florida Area

Supported the Ride Engineering team for the Kilimanjaro Safaris attraction at Disney's Animal Kingdom pre-opening.

Attractions Manager

Disneyland Paris

1991-12 - 1997-5 · 5 yrs 6 mos

Marne-la-Vallée, Île-de-France, France

Opening team for Park Operations; Assistant Manager of Parking Lot, Fantasyland and Discoverlyand Attractions; Space Mountain Project Team

Account Media Buyer

Foote, Cone & Belding

1990-1 - 1991-12 · 2 yrs

Orange County, California Area

Media buyer for the Mazda Motors USA account - west of the Mississippi.

Attractions/Professional Intern

Disneyland

1985-4 - 1990-5 · 5 yrs 2 mos

Anaheim, California

Main Street Center Stage which includes Parking Lot/Toll Plaza, Main Street Vehicles, The Walt Disney Story Featuring Great Moments with Mr. Lincoln, Disneyland Railroad. Trainer, Working Lead, Disney University Trainer, Intern for Advertising/Marketing.