Jeffrey Einhorn

Leading the Engineering teams for our Digital, Integration & Developer experiences

Established and direct highly productive product and engineering culture with 350 staff and $100M+ budget with full-orbed IT engineering, architecture, operations, hosting, connectivity, product design and enterprise solutions for this leading US financial services firm. Define and administer datacenter and cloud strategy to optimize delivery of wide array of products and services across the Midwest and enhance national lending capacity. Continually focus on modernizing and streamlining a matrixed entity to achieve maximum engineering capabilities, IT productivity and organic growth. Fully familiar with PaaS platforms, SaaS, Enterprise APIs and Cloud APIs. * Seamlessly transformed and optimized 350-person technology organization with $100M in operating spend to transition from back-office operator to trusted business partner, focusing on best business outcomes. * Orchestrated seamless migration of digital experience from two traditional datacenters to new cloud provider; later migrated to another major cloud provider and grew revenue and customer levels by 20% annually. * Navigated successful $50B merger of two banks, involving integration of 500+ employees and more than 800 applications into a new company, while utilizing best technology and leadership from both entities. * Modernized IT portfolio by “sun-setting” $30M+ in legacy technology, including standing down a mainframe and reinvesting tech savings into core platforms that accelerated customer acquisition and service delivery. * Defined modern API platform and deliver 100+ APIs for deploying new 3rd party mobile and web customer experience solution to 1.4M+ consumers in less than ten months.

Managed 100-person team and $50M+ budget in inculcating Agile, DevOps and Product Thinking across the company by championing modern engineering practices, building out new development platforms and nurturing culture of continuous improvement and growth. Defined and instituted shared vision across all hosting products. Formed and led coalition with new operating model that emphasized value delivery to all IT functions. Developed cloud strategy and executed cloud migrations for critical applications that met defined criteria for cloud hosting. Initiated clear product strategy and multiyear roadmap to support all hosting offerings. Conceived and set up new talent practice to attract and acquire top performers. * Headed strategic application hosting discussions and Implemented workload management practice and skillfully managed multiple millions of dollars in annual technology spend to host workloads on premise and via public cloud and managed service providers. * Orchestrated seamless migration of digital experience from two traditional datacenters to new cloud provider, later transitioned to another major cloud provider and grew revenue and customer satisfaction levels by 20% annually. * Reorganized teams to apply DevOps practices to enhance value delivery at scale; also launched new operating model and revamped engineering culture to speed up delivery and eliminate need for contractors. * Organized Agile at scale to build shared vision and priorities across technical products while clearly articulating value delivered; also formed and updated customer feedback loops.

Directed 50 professionals in transitioning from low-cost provider to valued business partner to improve speed-to-market, stability and quality levels across 40+ distribution centers and 1,800+ stores and online digital properties in North America. Set up self-service infrastructure APIs and CI/CD tooling at scale to transform siloed technology into full-stack teams that quickly removed bottlenecks and delivered new technologies. * Pioneered new teams and capabilities to enhance software delivery with API driving infrastructure, CI/CD Pipelines, Application Analytics and Infrastructure As Code. * Revamped DevOp culture with continuous integration practices for deploying core services and leveraging Agile solutions to pivot more quickly and align with customer needs. * Established platforms to enable low-risk innovation across the company by streamlining testing, ideating toward production efficiencies and rapidly scaling to overall success.

Supervised global teams in handling IT modernization, facilitating innovation pipelines, building business cases and governing existing technology portfolios. Fully responsible for more than $200M in major infrastructure and architecture deployments across computing, storage, network, database and application services. * Championed DevOps culture change through cross-functional collaboration, organizational alignment, end-to-end accountability and customer orientation. * Introduced global technology continuity program that leveraged resources from US and India to manage ongoing technology recovery planning, validation and exercises.

Directed multiple groups in physical database design, performance tuning, security and several enterprise data warehouses with thousands of internal customers. Also led offshore unit in providing 24/7 support and management through IBM DPF and Teradata data warehouses. Ensured compliance with PCI, GLBA, SOX and HIPAA requirements. * Piloted multimillion-dollar enterprise modernization effort across IBM DPF and Teradata platforms, including design of next-gen solution with 100s of terabytes in data capacity. * Succeeded in improving warehouse availability by 50% after setting up new performance management practice that collaborated with key report developers to resolve common performance issues in a timely fashion.

Coordinated 20-person team in maintaining all wireless network access at retail locations, distribution facilities and corporate HQs. Modernized and upgraded all access points with relevant hardware and software. * Finished multi-year retrofit and re-architecture of more than 50,000 wireless and LAN devices across 1,600+ stores and distribution centers, supporting more than 100,000 wireless clients company-wide. * Reduced incidents by 40% after instituting new configuration management system to track and eliminate configuration drift across all wireless LAN access points.

Employed as Client-facing Devices Leader with full accountability for Mobile, Desktops/Laptops & POS across Retail, Manufacturing and HQ locations.

Led evaluation, procurement and implementation of a packaged Debt Management solution to drive business growth.

Interfaced with a global team to deliver soft real-time market data systems. * Headed system architecture redesign and rollout from a single to three data centers that created a highly available platform from less reliable software components. * Championed agile & test-driven development practices instrumental in developing a continuous delivery pipeline that was credited with improving software quality and business agility.

As Lead Engineer, accountable for building weather forecasting interfaces capable of leveraging complex model data into readily accessible visualizations that enhanced weather forecaster productivity.

Lead Engineer accountable for a small team focused on the delivery of Internet based software systems for Hospitals & Heath Care Providers.

Built web-based commerce systems using 3-tiered architectures that provided multiple views for management and customers, while unifying both experiences into a single source of record.