Jeffrey De Leon

Jeffrey De Leon

Account General Manager @ TELUS Digital

About

Dedicated to providing excellent customer service and making operational and procedural improvements. Committed to employee development in every branch of the BPO industry. Specialized in Quality service, retention of staff and team work amongst all branches of the business. Friendly customer service manager with positive attitude and with the willingness to grow and to help at all times. Innovative person who likes to execute effectively and efficiently to improve operational company standards

Country

Guatemala

City

Quetzaltenango

Industry

Telecommunications

Skill

Operations Management, bilingual, Call Center Development, Customer Service, Customer Service Management

Experience

TELUS Digital

Account General Manager

TELUS Digital

LinkedIn
2021-1 - Present · 5 yrs 9 mos

Guatemala

TELUS Digital

Senior Operations Manager

TELUS Digital

LinkedIn
2019-1 - 2021-1 · 2 yrs 1 mo

Quetzaltenango

TELUS Digital

Operations Manager

TELUS Digital

LinkedIn
2013-10 - 2019-1 · 5 yrs 4 mos
TELUS Digital

Operations Supervisor

TELUS Digital

LinkedIn
2010-8 - 2013-10 · 3 yrs 3 mos

Quetzaltenango, Guatemala

TELUS Digital

Customer Service Representative

TELUS Digital

LinkedIn
2008-10 - 2010-8 · 1 yr 11 mos

Quetzaltenango, Guatemala

Education

ESI School of Management

ESI School of Management

LinkedIn

Business Administration and Management, General

2021-8 - 2022-8 · 1 yr 1 mo
ESI School of Management

ESI School of Management

LinkedIn

Jeffrey De Leon's Contact Information

Email

******@***.com

Phone

(**) *** ****

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