Jeffrey Chan

Technical Consultant (技术顾问)

About

Experience: Over 18 years of experience in various technical fields, including web development, software engineering, IT consultancy, and digital transformation. Skills: Range from web development (HTML, CSS, Javascript, PHP, CodeIgniter) to project management, user experience design, and data analysis (Teradata, SQL, Crystal Reports). Multilingual (English, Mandarin, Bahasa Malaysia). Achievements: Led the successful digital transformation program at iPmart Technology Sdn Bhd. Managed and improved DiGi's website resulting in increased user experience and online sales. Successfully migrated on-premises applications to cloud computing. Advised clients on the latest technologies and provided technical consultancy services at Zylone IT.

Country

Malaysia

City

Petaling Jaya

Industry

Information Technology & Services

Skill

Digital Transformation, Business Development, Technical Sales, Client Requirements, Business Case Development, Adaptive Learning, C-Suite Selling, Amazon Web Services (AWS), Team Management, Technology Leadership, PHP, Technology Management, C Level Management, Technology Governance, IT Integration, IT Strategy, UAT Coordination, Budget Management, MySQL, Red Hat Linux

Experience

Technical Consultant (技术顾问)

Zylone IT

2016-4 - Present · 10 yrs 6 mos

Petaling Jaya, Selangor, Malaysia

a. Managing web design and development team (管理网页设计和开发团队) b. Managing search engine optimization team (管理搜索引擎优化团队) c. Managing digital marketing team (管理电子营销团队) d. Managing web hosting team （管理服务器团队） e. Continuous improvement of the web application system hosted in Amazon Web Services （持续改进在亚马逊网络服务上的网络应用系统） f. Analyse business requirement from client （分析客户的业务需求） g. Responsible for quality delivery of the IT system (负责IT系统的质量交付)

Chief Technology Officer （首席技术官）

i-Pmart Technology Sdn Bhd

2014-5 - 2016-3 · 1 yr 11 mos

Selangor, Malaysia

a. Managing web design and development team (管理网页设计与开发部门) b. Managing mobile apps design and development team（管理手机应用开发部门） c. Managing web hosting team（管理服务器团队） d. Managing database team (管理中央数据库团队) e. Managing project KPI, scheduling, risk management and quality control (进度安排, 配置管理, 风险控制和质量管理)

Senior Associate, Analyst （分析员）

Digi Telecommunications

2013-1 - 2014-5 · 1 yr 5 mos

Selangor, Malaysia

a. Provide customer services agents performance reports (提供服务人员工作表现报告) b. Use Teradata and Crystal Report to generate daily contact center (利用Teradata和Crystal Report提供客服日常报告) c. Write SQL codes in Teradata （写Teradata SQL 程式）

Web Content & User Experience（网页与用户体验）

Digi Telecommunications

2012-1 - 2013-1 · 1 yr 1 mo

Selangor, Malaysia

a. Manage DiGi Portal （管理公司网页） – www.digi.com.my. b. Conduct user experience test for website （测试网页用户体验） c. Create web pages for different marketing campaign (提供不同的网页给与不同的营销活动) d. Provide suggestion to product owner and vendor on the website look and feels and structure. （提供网页设计） e. Create self serve functionality in web to reduce Customer Services calls. （提供网页自助服务功能，减少客户服务电话需求） f. Resources planning for IT Vendor to make sure the web updates are scheduled and live on time. (IT 供应商的资源规划，以确保网络更新按计划并按时上线。) g. Pushing online sales (推动网上销售) h. Search Engine Optimization (搜索引擎优化) i. Website UAT testing (网站UAT测试)

Web Developer (网页编程员)

Webbiz Design Pte Ltd

2006-8 - 2011-12 · 5 yrs 5 mos

Singapore

a. Web design and programming (网页设计和编程) b. Design（设计）- Adobe Photoshop c. Frontend programming (前端编程) – HTML, CSS, Javascript d. Backend programming (后端编程) – PHP e. Database (数据库) – MYSQL f. Operating System (操作系统) – LINUX