jeffery nichols

network engineer

About

I am an avid learner. I strive to learn as much as possible not only to help my future, but also because I love to learn new things. I'm always looking for opportunities to learn about new fields and areas of work. Computers have always fascinated me, and I'm currently working in the IT field.

Country

united states

City

brighton

Industry

higher education

Skill

network administration, windows 7, networking, computer repair, microsoft office, computer hardware, software installation, windows server, linux, network security, css, active directory, troubleshooting, html 5, programming, wireless networking, php, web development, mysql, web design, database design, css3, windows 8

Experience

network engineer

kettering university

2018-10 - Present · 8 yrs

computer repair technician

swartz creek computers

2012-9 - 2013-1 · 5 mos

* Performed various tasks including: assisting customers over the phone * assisting customers in person * troubleshooting PCs, laptops, netbooks, tablets, printers, routers, and external hard drives * handling customer payments and acting as a cashier when necessary * replacing various computer parts including but not limited to: hard drives, motherboards, processors, fans, power supplies, and memory * performing operating system reinstalls * installing device drivers * performing virus cleanups * using accounting software such as QuickBooks

desktop technician

kettering university

2014-1 - 2016-3 · 2 yrs 3 mos

Performed general troubleshooting on laptops, tablets, and desktops running Windows 7, Windows 8, and Mac OS X. Performed general troubleshooting on printers, projectors, and monitors. Performed configuration of WiFi, printers, network drives, and various software including MS Office, Matlab, Maple, Labview, UG NX, and Banner. Performed disk imaging using both Ghost and ImageX. Streamlined/automated common issues using batch and PowerShell. Also served as the Lab Administrator for one of the computer labs on campus and assisted with the lab support of various other computer labs on campus.

windows and citrix system administrator

kettering university

2016-4 - 2018-10 · 2 yrs 7 mos

* Windows administration duties include: * Managing Windows servers (2003, 2008, 2012, 2016) including: * DNS * Domain Controllers * Data Protection Manager (DPM) * File servers * Hyper-V * Key Management Services (KMS) * License servers * PDQ Inventory * Symantec BackupExec * System Center Configuration Manager (SCCM) * Windows Server Update Services (WSUS) * Managing user accounts, groups, etc. * Automation using Batch and Powershell * Citrix administration duties include: * Maintaining XenDesktop (7.6, 7.9) environment * XenServer 6.5, 7.0 * Machine Creation Services * Maintaining NetScaler VPX used for external access to XenDesktop * Maintaining Nexenta OpenSolaris SAN used for hosting XenDesktop VDIs

Education

itt technical institute - harrisburg

telecommunications

2011-1 - 2013-1 · 2 yrs 1 mo

I majored in Networking Systems Administration at ITT Technical Institute-Swartz Creek. My classes included training in: Windows client & server operating systems, Linux client & server operating systems, computer programming, database administration, cat5 cabling, and many others. I also spent time as a Lab Technician (Teacher's Aide) for several classes. Activities and Societies: National Technical Honor Society, Lab Technician