Jeff Ware
Engagement Manager
About
Jeff Ware is an established and experienced IT Professional and manager. Jeff completed a BS in Information Technology and has been in the IT field 20 years. He began working on an IT Support Desk providing first level support for approximately 7500 end users at Great American Insurance Company in Cincinnati, OH. In 1997, Jeff began working at Hewlett Packard Corporation in Corvallis, OR supporting approximately 10,000 end users. In 1998, Jeff returned to Great American Insurance as a Systems Engineer in the Japanese Specialty Division. Jeff was promoted to Team Lead and was responsible for the team efforts related to connecting, and performing a mass technology upgrade for 40 remote locations across the United States. Jeff’s team was responsible for creating a modern server environment, assisting with consolidating departments, and developing standards within the company. In 2001, he worked at Direct Alliance Corporation and left as the Network Operations Manager. In 2006, Jeff moved to a position at ProNet Solutions where he helped with the start up of a Managed Security Service Provider (MSSP) operations center focusing on the small banking industry. Jeff was then hired at Insight where he was the Network Operations Manager for a Statewide Geographically disperse MPLS Infrastructure and Centralized Security Architecture, along with a growing remote Server management practice. Most recently, Jeff currently works as an IT professional in the Electric Car Charging industry.. Specialties: Computer and Network Security, Intrusion Prevention, and Security Awareness, Microsoft and Cisco Technologies
United States
Chandler
Information Technology & Services
Security Awareness, Vulnerability Management, Disaster Recovery, Network Security, IPS, Security, Cisco Technologies, ASA, Networking, CISSP, Data Security, Network Administration, Managed Security Services, Help Desk Support, MPLS, CCNA, Penetration Testing, Information Security, TCP/IP, Servers
Experience

Engagement Manager
HyeTech Networks
Phoenix, AZ

Senior Manager of IT
Blink Charging
Phoenix, Arizona Area
Car Charging Group Inc purchased the Blink Network from ECOtality when ECOtality filed for bankruptcy in 2013. • Establish priorities, project management, IT controls and work procedures to maximize effectiveness with minimal budget. • Managed IT Transition through the Ecotality bankruptcy managing asset transfer and IT transition • Provide expertise and direction while participating in the planning of information technology department, strategic objectives and goals. • Consolidated multiple networks and Active Directory domains for the Enterprise • Maintained all aspects of the data center from Systems Administration to Network Architecture • As there was no IT structure in the new Enterprise, I successfully built and managed the budget, design, security, policy, direction, and all other facets of IT for the Enterprise in conjunction with the Chief Operating Officer and Senior Manager of Software Development.

Network Operations Manager
Manage Day to Day operations for Engineering group • Managed team of Junior, Senior, and Architect Level Engineers for multiple teams. • Provided support for Multiple Managed Services Clients managing their Servers, UCS, and Data Center environments. • Managed resources and assisted with the design for projects that included a Statewide MPLS Fiber Optic and Statewide WAN, spanning hundreds of miles of redundant fiber for 148 agencies in a 24x7x365 capacity and other Fortune 500 company networks • Created new processes and streamlined recurring processes such as monthly bandwidth reporting, security statistics, and bandwidth utilization for onsite team and Remote Network Operations Center. • Provided advisement to the Arizona State Government Information Technology Agency on Policy and Standards improvements. • Led a team to develop an Incident Response Procedure that was effective in coordinating security incidents for three different Incident Response teams that oversee all State agencies. • Assisted AZNet State of Arizona Operations to implement architect new Cisco VoIP architecture,. • Enhanced security monitoring contract between the State of Arizona AZNet contract and Insight Networking NOC. • Security Expert and consultant for Calence, LLC on the AZNet (State of Arizona Network) Contract. • Designed and implemented security monitoring and served as the team lead of the Calence Security Practice on the State of Arizona AZNet contract. • Coordinated secure architecture and promoted security for the State of Arizona AZNet program. • Host to Multi Agency Security Committee to maintain secure policies and communication with 150 agencies for the State of Arizona. • Developed tracking mechanism to ensure resources for projects, Project Managers, Engineers, and Architects were being spent as anticipated, and not over utilized or under billed. • Implemented annual Security Assessment plan for State of Arizona AZNet program fulfilling contractual obligation.

Security Analyst
ProNet Solutions
Phoenix, AZ
• Monitored forty client networks remotely in the Managed Security Operations Center, via Cisco 4215 IPS appliances, PIX 501/515 Firewall, Syslog reporting using Cisco Works, Website Integrity checking, and problem escalation in a 24x7x365 environment. • Researched new security threats and trends, to prevent security problems from occurring, i.e. Viruses, Worms, Trojans, break-ins, and internal threats • Informed Consulting Engineers and internal staff of emerging threats, weaknesses, and vulnerabilities. • Performed Security Vulnerability Assessments for customers; provided a written assessment, and recommendations to resolve problem areas. • Led Security Awareness trainings for clients in the Banking Industry to improve the knowledge and increase user awareness regarding current security threats and weaknesses. • Evaluated current methods and procedures regarding web site security and customer privacy. • Planned, coordinated, and implemented changes in network security measures in order to protect data, software, and hardware.

Network Operations Manager
IT Manager/Data Security Manager • Technical and Managerial lead for Network Operations, Managed eight Network Engineers in a 24x7x365 environment. • Created and implemented Security Policy for company. • Assisted Web and development teams to assure proper architecture design was followed. • Designed, specified, and oversaw implementation of 145 Windows 2000/2003 systems in an Active Directory environment. • Evaluated security infrastructure components for unknown behavior. • Verified secure integrity of the network by performing vulnerability assessments, scans, and audit requirements. • Verified user accounts and implemented the correct policies for Access Control verifying least privilege and separation of duties were adhered to according to corporate policy. • Implemented Sarbanes-Oxley requirements implementing Daily procedures to make sure the company maintained compliance via daily tasks. • Heavily involved in maintaining and overseeing daily Network Operations and security integrity of the network. • Researched Disaster Recovery solutions for the Company and the clients, implemented off site Business Continuity solution.

Network Engineer
• Designed, maintained, and implemented Specialty Division's Network • Supported Microsoft Windows NT 4.0 TCP/IP Domain, 1000+ user Network. • Researched, developed, maintained Microsoft BackOffice Network, i.e., NT Server 4.0, IIS 4.0, SMS 2.0, MS Proxy 2.0, Checkpoint Firewall 1. v4.0 • Designed and maintained remote user systems and networks using Microsoft RAS and VPN (PPTP), NT Workstation 4.0, Windows 9x. • Researched, developed, and implemented Specialty Division's Internet/Intranet infrastructure, web sites, and security • Supported users, user accounts, servers, workstations and external customers • Migrated 10 remote offices from legacy technologies to Windows NT increasing security, centralizing administration, and lowering administrative costs. • Migrated network from Netware 3 to Windows NT 4.0.
Education

Information Systems
After going to school part time and working full time, My degree was not completed at the University of Cincinnati. After moving to Phoenix Arizona, my Bachelor's degree was completed at University of Phoenix.
Jeff Ware's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles

Find Emails
Access verified email addresses for your target contacts.
657M+ emails

Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers

More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.




